Dhanvi Thakkar

Results-driven Operations and Sales Operations professional with experience in operational strategy, team leadership, business process improvement, sales operations, data reconciliation, budgeting, and governance. Skilled in developing KPIs, improving operational efficiency, leading cross-functional teams, and ensuring compliance with data protection regulations as a Data Protection Officer (DPO). Strong analytical and problem-solving abilities with a proven track record of supporting business growth through process optimisation and data-driven decision-making.

Adaptable, collaborative, and committed to delivering operational excellence in dynamic environments. Willing to relocate and available to work across Europe.

OPERATIONS ANALYST - SSV CAPITAL PLC - LONDON, UNITED KINGDOM

(2025-06)

• Developed and implemented operational strategies aligned with business objectives, KPIs, and growth plans to improve operational performance and efficiency.
• Led and managed a team of 5 sales professionals, overseeing sales operations, performance management, reporting, and cross-functional collaboration.
• Performed sales and financial data reconciliation, ensuring data accuracy, reporting integrity, and informed business decision-making.
• Managed operational budgets, monitored financial performance, strengthened governance and compliance, and drove continuous process improvement.
• Served as the Data Protection Officer (DPO), ensuring compliance with data protection regulations, maintaining data governance standards, and supporting organisational risk management.

AUTOMATION OPERATIONS ANALYST - ALCON - LONDON, UNITED KINGDOM

(2024-11 - 2025-06)

• Automated purchase order management using Automation Anywhere, SAP, and, reducing manual processing time by 40% and improving data tracking
• Integrated Salesforce CRM to enhance client service operations, optimizing communication with NHS hospitals for the consignment contracts and utilized tableau for data analysis, providing insights on inventory trends and increasing order processing efficiency
• Collaborated with cross-functional teams (supply chain, finance, operations) to streamline inventory management and boost customer experience
• Conducted data reconciliation and compliance validation, ensuring accurate reporting and adherence to NHS standards

DATA ANALYST - BLOOMBERG - LONDON, UNITED KINGDOM

(2024-07 - 2024-11)

• Analyzed large quantitative datasets across EMEA and APAC regions, ensuring accuracy in investment-related data
• Conducted financial statement analysis to identify market trends, financial markets, investment opportunities and assess risks
• Enhancing data processing efficiency and improved data processing efficiency by 30%, enabling more accurate and timely investment insights
• Executed 70,000+ data mappings, assisting in data quality assurance and ensuring consistency across systems

FINANCE OPERATIONS ADMINISTRATOR - 7IM - LONDON, UNITED KINGDOM

(2024-03 - 2024-07)

• Spearheaded large investment datasets, ensuring data accuracy and quality to support efficient finance operations and resolve portfolio discrepancies.
• Implemented quality assurance controls to improve accuracy in financial reporting and support smoother operational workflows
• Handled client queries, client KYC onboarding process, and vendor interactions, ensuring efficient resolution and utilized JIRA for task tracking, improving operational workflow transparency and efficiency
• Supported stakeholder engagement, collaborating with finance, risk, and compliance teams to improve reporting accuracy by 25%

FINANCIAL OPERATIONS AND HUMAN RESOURCE ASSISTANT - SHOOT EXPRESS - MUMBAI, INDIA

(2021-05 - 2022-08)

• Developed and executed a business initiative, client-focused financial strategy, improving customer acquisition by 25% while reducing marketing expenses by 20%
• Optimized reporting processes, implementing Excel- Based Functions and dashboard tracking tools to improve Business strategy
• Directed B2B sales data, transaction trends, and operational expenses using Pivot Tables and Excel automation
• Assisted with HR tasks, including onboarding support, employee data management, and coordinating internal communications, contributing to smoother HR operations

MSC IN FINANCE AND BUSINESS MANAGEMENT - Finance and Business Management - Kingston University (2022-09 - 2023-09)

BACHELORS IN BUSINESS MANAGEMENT STUDIES WITH FINANCE - Business Management Studies with Finance - Usha pravin gandhi college of management (2019-06 - 2022-06)