Eleni Gotsi

Experienced and dedicated Certified Massage Therapist with 8 years of background in Luxury wellness services, spa management, and private villa treatments. Enhanced by specialised seminars, I have a proven ability to manage teams, oversee financial operations, and deliver high-end personalised services to demanding clients. Passionate about excellence in customer experience and holistic wellbeing.

Spa Manager at Elite Massage & Spa (2024-01 – Present)

Led spa operations with focus on team management and client satisfaction in a luxury setting.

• Provided expert mentoring and technical training to staff, focusing on advanced massage techniques and luxury customer service standards
• Managed financial operations and strategic planning to maximise profitability and operational efficiency
• Coordinated daily scheduling and ensured strict adherence to luxury wellness protocols
• Led the therapist team at a world-renowned luxury beach club, maintaining peak performance in fast-paced environment
• Provided specialised, personalised treatments for a demanding international clientele

Head Spa Therapist at SantAnna Mykonos (2024-01 – 2024-12)

Directed therapy services and daily operations at a world-renowned luxury beach club.

• Coordinated daily scheduling and ensured strict adherence to luxury wellness protocols
• Led the therapist team at a world-renowned luxury beach club, maintaining peak performance in fast-paced environment
• Provided specialised, personalised treatments for a demanding international clientele

Head Spa Therapist | Overseer of Villa Services & financial Management at Sanus Spa (2023-01 – 2024-12)

Managed luxury spa operations, private villa treatments, and financial operations.

• Executed digital marketing strategies and social media campaigns to enhance brand visibility and engagement
• Directed all operations for private villa treatments, ensuring high-end delivery and client satisfaction
• Provided expert mentoring and technical training to staff, focusing on advanced massage techniques and luxury customer service standards
• Managed financial operations and strategic planning to maximise profitability and operational efficiency

Certified Massage Therapist in Massage Therapy – RR motion (2025-01)

High School Diploma (2017-01)