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Jefke Schippers

Jefke Schippers

!e Line Support Medewerker

Talent
Dronten, DrontenLid sinds 18 april 2023
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Over

● Customer-oriented ● Result-oriented ● Decisive leader

● Motivator / Inspirator ● Team player ● Ambitious

● Innovative ● Driven professional ● Stress resistant

● Strong communication Skills ● Solution oriented ● Analytical skills

● Proactive ● Social

● Flexible ● Helicopter view

Work Experience

Oktober2022 t/December 2022 

:AstraK

  • Developing the Benelux for Astrak Germany
 

April 2022 t/m Agust 2022

 : Equinix

  • 1e line support with IT and server problems
January 2019 t/m April 2022

 :Polestar and Volvo

  • The start-up of Polestar.
  • The first support agent at Polestar.
  • The first support agent at care by Volvo starting the 2e of September.
  • Answering and processing incoming orders.
  • Solving problems in the customer's order process.
  • Specialize in problems with credit applications
January 2017 t/m December 2018

Microsoft Office 365 call center agent technical support, billing and subscriptions.

 

  • The care and support of users of Office 365
  • Service make agreements with companies.
  • Restoring technical problems

2015 t/m 2017

Manager Schippers Sales Solutions my own company.

  • Sales supplies and hardware 
  • Develop new sales opportunities at small an medium sized enterprises 
  • Establishing and monitoring, among others. reports / business cases
  • Producing tenders 
  • Pro-active management and regular consultation with customers and suppliers
2015 t/m 2016

Freelance account manager D&B graphic Solutions

  • Sales supplies and hardware OKI Printers
  • Develop new sales opportunities at print and Sign companies 
  • Establishing and monitoring, among others. reports / business cases
  • Pro-active management and regular consultation with customers and supplier
 

 

2009 t/m 2015

Accountmanager Benelux Regma

  • Sales supplies and hardware in the Benelux
  • Develop new sales opportunities in the Benelux 
  • Establishing and monitoring, among others. reports / business case/ budgets
  • Write and Execute Sales Plan
  • Pro-active management and regular consultation with customers and suppliers
  • Marketing plan writing for the regionspecified by me and products
 Diploma’s:

2017 Microsoft training 1e line support

1986 Graphic school (graphic printing ) MBO

1979 Mavo-4 diploma

Additional courses: 

  • Lfp training Mutoh en HP
  • Trackselling Regma 
  • Digitale printing techniek Ricoh Academy
  • Papier kennis 1en2 Proost en brandt 
  • Druk en Print Proost en brandt 
  • Excel 1 en 2 Antalis
  • Sales G.E.A
Additional skills

 

  •  Language skills: Dutch (native language)
English (speaking, writing, reading)

German (speaking, listening, reading)

Driving license: Driving license B

Hobbies: Theater, Walking, Travel. aquatics

Ervaring

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Opleiding

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