Owner at Club Capri (2024-01 – Present)
Founded and manage a high-end beach club, leading all commercial, hospitality, and daily operational activities to deliver exceptional guest experiences on the coast of Capri.
- Developed and executed strategic procurement processes for food, beverages, and amenities, continuing to optimize vendor contracts, inventory levels, and cost control measures.
- Led sales and marketing initiatives to grow club membership, drive event bookings, and increase off-season revenue, resulting in a 40% annual boost in client engagement.
- Oversaw facility maintenance, staff recruitment, and workflow improvements, increasing service standards and compliance with local hospitality regulations.
- Fostered high-value relationships with guests, vendors, and local partners, cultivating a reputation for luxury service and operational excellence on the island.
- Managed office administration, budgeting, and the integration of ERP tools to streamline financial reporting, payroll, and supplier negotiations.
Supply Chain and Procurement Manager at Bandra Horeca Groep Amsterdam (2021-05 – 2023-12)
Lead end-to-end supply chain operations for 14 unique hospitality venues, overseeing strategic procurement, vendor selection, contract negotiation, and logistics management to ensure optimal inventory levels and cost control.
- Implemented procurement strategies and spend analysis methods, securing quality products at competitive prices and driving a 20% reduction in purchasing costs.
- Managed supplier relationships and streamlined order fulfillment, enhancing timely delivery and supporting the fast-paced needs of luxury hospitality businesses.
- Collaborated with operations, HR, and finance departments to align supply chain workflows with business goals and compliance requirements.
- Introduced ERP/automated procurement solutions and performance metrics to boost efficiency and transparency in sourcing and distribution processes.
- Supported growth initiatives for new hotel and restaurant concepts, participating in cross-functional teams for openings and expansion projects.
Commercieel and business unit Director at DPS Hospitality (2019-06 – 2021-05)
Direct all commercial and operational strategy for DPS Hospitality, leading cross-functional teams in sales, procurement, and business development to achieve significant revenue growth and new market penetration.
- Develop and execute strategic business plans, expand service offerings, and establish robust client relationships across the hospitality sector, resulting in increased brand recognition and client retention.
- Oversee end-to-end procurement processes, vendor negotiations, and inventory management to maximize efficiency, ensure cost control, and maintain top-tier service standards.
- Drive performance through data-driven analysis, KPI monitoring, and regular process improvements that align commercial objectives with overall business goals.
- Lead recruitment, team development, and training initiatives to build a high-performing, customer-focused workforce.
- Act as primary liaison with key hospitality partners, industry stakeholders, and executive leadership to support company expansion and excellence in service delivery.
Branch Manager at HANOS Internationale Horeca Groothandel (2018-01 – 2019-05)
Directed all branch operations for an international hospitality wholesaler, overseeing food and non-food distribution, customer service, and team management for one of HANOS's major regional locations.
- Delivered strategic leadership in sales, procurement, and inventory management, consistently achieving revenue goals and ensuring top-level product availability in a highly competitive foodservice market.
- Cultivated strong relationships with hospitality clients and business partners, personalizing service and driving growth in new customer acquisition.
- Implemented process improvements for logistics, supply chain efficiency, and cost control, optimizing distribution across the Netherlands, Belgium, and Germany.
- Led talent recruitment, staff development, and training initiatives to build a high-performance branch team focused on client satisfaction and operational excellence.
- Maintained compliance with internal quality standards and external regulations, supporting HANOS's reputation for world-class food and beverage sourcing.
Sales Manager at METRO/MAKRO (2013-01 – 2017-12)
Led a dynamic sales team for one of Europe's largest cash-and-carry wholesalers, managing B2B client accounts across the foodservice, retail, and hospitality sectors.
- Developed and executed sales strategies to drive revenue growth, new customer acquisition, and market share expansion in a highly competitive wholesale environment.
- Built and nurtured strong relationships with key business customers, focusing on solution-oriented selling, contract negotiation, and tailored service offerings.
- Analyzed sales data and market trends to optimize pricing, promotions, and assortment, resulting in consistent achievement of ambitious sales targets.
- Trained, motivated, and managed a multi-disciplinary team, fostering a high-performance sales culture focused on customer satisfaction and retention.
- Collaborated with procurement, logistics, and marketing teams to align commercial activities and ensure seamless service delivery across the supply chain.
Regional Sales Manager Food at Sligro Food Group (2011-03 – 2012-12)
Managed sales and business development activities for a leading foodservice wholesaler across a multi-state region, targeting hospitality, retail, and institutional clients.
- Developed and executed regional sales strategies, resulting in new customer growth and increased market share for food and beverage products.
- Built and maintained strong customer relationships, offering bespoke solutions and contract negotiations to meet clients' operational needs.
- Led, trained, and motivated a team of account managers and sales professionals, setting targets and supporting their achievement of sales objectives.
- Analyzed regional sales trends and performance data to identify opportunities, optimize pricing, and maximize sales revenue.
- Collaborated with procurement and logistics teams to ensure efficient supply chain management and on-time delivery to regional customers.
owner at Mambo Beachclub Restaurant Cocktailbar (2001-03 – 2011-02)
front office assistant at The Cumberland Hotel (1997-01 – 1997-08)
Assistant front office Manager Premier desk Premier Floor at Cumberland hotel (1997-01 – 1997-04)
- in- en uitcheck gasten
- algehele serviceverlening
- directe communicatie met premier guests (house-management)
- planning en indeling van kamers
- direct contact met housekeeping tbv gast
- facturering en afrekening
