Telcom Business Analyst / Senior Product Owner
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As an MBA (Master of Business Administration) and a graduate with a BSc in Computer Software Engineering, I have over 10 years of experience as a Product Owner and Product Manager in Telecom company with > 118 M customers. Using agile project management skills, I have successfully led multiple projects and cross-functional teams. My expertise lies in spearheading various B2B and B2C digital product development programs in Information Technology and Telecommunications, encompassing eCommerce, fintech, mobile app development, SaaS, CRM, and customer service solutions.
I specialize in end-to-end Product Development Life Cycle management, which includes problem analysis and product discovery, stakeholder management and requirements engineering, product and customer experience design, user journey creation, agile release planning, product delivery on digital touchpoints, product testing, go-to-market planning, and product positioning in the market.