1995-currentACTRESS FOR THEATRE, TV AND CINEMA
Freelance- Netherlands
- Studied and rehearsed roles from scripts to interpret and memorise lines and cues for 25 plays.
- Performed humorous and serious interpretations of emotional actions and situations for 24 TV series and/or movies
- Wrote, performed and produced 5 plays.
2021-2022Customer Service Representative
GGD Corona afsprakenlijn - Netherlands
- Handled customer queries and proposals politely and professionally.
- Actively listened to over 50 customers daily, dealt with concerns quickly and referred major issues to supervisor.
- Managed CRM system documentation.
2018-2020COORDINATOR SCIENCE HUB
VU University
- Qualitative investigation of opportunities for Science Hub VU /UvA, interview of 20 professionals, analysis of case studies and literature review.
- Stakeholder management and PR for VU in the Education Policy Department, involving 15-20 different stakeholders.
- Working closely with senior management and the creative team to gather and disseminate good practise.
- Written a strategic plan for a Science Hub for the Board of VU.
2017-2018RETENTION SPECIALIST De Persgroep
- Build constructive customer relationships to improve loyalty and referrals, resulting in 15-20 sales per day.
- Evaluated current customer loyalty strategies and recommended improvements in working with data from the CRM system.
1999-2017COORDINATOR/CREATIVE PRODUCER/PROJECT MANAGER
- Minded, trained and presented to the company and clients.
- Supervised the production and implementation of promotional materials for 10 festivals/live events.
- Handled client communications and led meetings by providing clear direction and updates on design progress.
- Managed facilitations.
