Nishrin Das

Customer Support & Inside Sales Associate - GreyTec B.V. - Botlek, Netherlands

(2025-02 - 2026-02)

B2B company selling Indian equipment in Europe

Supported the sales process by following up on leads, assisting with order management, and contributing to revenue growth
Utilized HubSpot CRM to track issues and analyzed customer feedback and sales data to identify trends and enhance customer experience
Managed customer inquiries via email and phone, delivering timely, solution-oriented support

Retail Sales Specialist - Decathlon - Rotterdam, Netherlands

(2023-11 - 2024-11)

Collaborated within a team of four to manage the racket sports and fitness department, contributing to overall performance and operations
Oversaw stock control, merchandising, and the optimization of in-store performance
Assisted customers with in-store purchases while handling online orders and inquiries across digital channels in a fast-paced, target-driven environment

Business Owner – E-commerce - ilovebatikscarf.com - Netherlands

(2013-05 - 2023-06)

E-commerce fashion accessories retailer

Managed online sales, inventory, orders, and fulfillment using e-commerce platforms and digital tools
Managed sales and customer relationships using HubSpot and Mailchimp to track orders, analyze performance, and engage clients
Managed operations, budgets, and supplier coordination to maintain efficient business performance

Customer Sales Manager - Saify Textile - Indonesia

(2010-05 - 2012-10)

Delivered sales growth by engaging customers, identifying needs, and converting inquiries into purchases
Monitored sales results and contributed to achieving targets through proactive follow-ups and effective communication
Managed customer relationships, handling inquiries and resolving issues to ensure satisfaction and repeat business

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