Olga De Mooij

I have more than 20 years of experience in customer operations, logistics, customs, administration and sales. I am used to processing complex documentation, checking order and shipment data for accuracy, coordinating with customers and logistics partners, and following strict procedures. I work independently, pay close attention to detail and learn new digital systems quickly.

Independent Business Owner - Customer Operations at Private service business (2026-04 – Present)

• Manage customer bookings, confirmations, rescheduling, payments and administrative follow-up.
• Handle customer questions and service requests and coordinate daily operations independently.
• Review website and booking workflows for accuracy and improve customer-facing processes.

Customs Declarant at EDCR (2025-10 – 2026-04)

• Prepared and processed import, export and transit declarations and supporting shipment documentation.
• Checked commercial and logistics data for completeness and accuracy and followed up on discrepancies.
• Worked in a time-sensitive, rule-driven environment requiring precise documentation and coordination.

Assistant Customs Agent at CEVA Logistics (2023 – 2025-09)

• Prepared and processed customs documents, including export declarations, CVO and ATR documentation.
• Maintained accurate administration and coordinated with internal customers and customs authorities.
• Handled document review and follow-up where accuracy, traceability and deadlines were essential.

Category Manager / Administrative Employee at Mere (2021 – 2022)

Assortment administration, purchasing processes, warehousing coordination and sales support.

Administrative Employee - Finance at Antonisen International Transport (2019 – 2020)

Exact cash-book records, incoming documents, archiving, driver communication and general administration.

Operations Employee at Bleckmann Fashion & Lifestyle Logistics (2016 – 2019)

Computer-based returns processing, goods handling and logistics operations.

Sales Manager & Logistics Manager at Furniture manufacturer, Russia (1999 – 2015)

Freight planning, regional sales, customer relationships and new-customer development.

University degree (5-year program) in Aquatic Biological Resources & Aquaculture – Kaliningrad State Technical University (1994 – 1999)