Oliwia Bojdo

Experienced Housekeeping Manager with hands-on leadership experience in 4-star hotels and international hotel brands, including Marriott and Hampton by Hilton. Skilled in room inspections, team supervision, task allocation, onboarding, quality control, and cross-department coordination. Proficient in Opera PMS, Mews, and Sweeply, with a strong focus on hygiene standards, guest satisfaction, and efficient daily operations.

Housekeeping Manager at Marriott, The Den hotel (2025-12 – Present)

Currently serving as Head Supervisor at The Den and The Anthony hotels

• Supervise daily housekeeping operations across guest rooms and public areas in line with brand standards.
• Lead and coordinate a team of 15+ housekeeping staff during daily operations.
• Conduct room inspections and quality checks to ensure high cleanliness and presentation standards.
• Assign daily tasks, prepare team schedules, and monitor workflow efficiency.
• Train and onboard new team members, providing coaching and performance support.
• Report maintenance issues and coordinate with Front Office and other departments.
• Prepare operational reports and track completed tasks using Microsoft Excel and Microsoft Office.
• Work with Opera PMS to monitor room status and support smooth room readiness.

Housekeeping Manager at Hotel The Anthony (2024-04 – Present)

• Supervise room attendants and maintain quality standards in guest rooms and public areas.
• Conduct daily inspections and ensure rooms are prepared according to hotel standards.
• Allocate tasks and support the daily planning of housekeeping operations.
• Train new staff and monitor quality and consistency of work.
• Handle maintenance follow-up and support communication between departments.
• Use Mews and Sweeply to support housekeeping coordination and room status management.
• Contribute to guest satisfaction through attention to detail, hygiene, and operational efficiency.

Floor Supervisor at Hampton by Hilton Utrecht Central (2024-06 – 2025-09)

During working at Anthony also helping at this hotel

• Supervised housekeeping quality on the floor and supported room readiness during daily operations.
• Inspected guest rooms and public areas to ensure cleanliness and brand compliance.
• Supported new employee training and monitored performance standards.
• Reported technical and maintenance issues to relevant departments.
• Helped maintain a smooth guest experience through attention to detail and operational support.

Housekeeping Supervisor assistant at Viku (2023-07 – 2024-04)

• Supported the Housekeeping Supervisor in coordinating daily team activities.
• Assisted with room inspections and quality control across guest rooms and public areas.
• Helped ensure high cleanliness standards and smooth daily workflow.
• Contributed to onboarding and day-to-day team support.

High School Diploma (equivalent to Dutch HAVO) in Mathematics, Physics & English – I Liceum Ogólnokształcące im. Danuty Siedzikówny "Inki" we Wrocławiu (2019-09 – 2023-05)