Panagiotis Bakos

Dynamic professional with a focus on achieving results and fostering collaboration, consistently seeking new challenges and opportunities for growth.

RESTAURANT MANAGER, CORFU at IKOS RESORT DASSIA (2025-01 – Present)

• Trained and developed a team of 15 staff, enhancing service quality
• Handled guest inquiries and complaints effectively
• Managed daily operations, ensuring compliance with health and safety regulations.

ALL AROUND EMPLOYEE, CORFU - GREECE at ARCADION HOTEL CORFU (2024-01 – 2025-01)

• Provided exceptional service across various departments, including front desk, food service.
• Assisted with onboarding and training of new staff.
• Collaborated with management to implement new procedures that improved overall guest satisfaction.

OWNER & BUSINESS MANAGER, GREECE at AFOI Α. BAKOU ΟΕ (2016-01 – 2024-01)

Experienced owner and manager of a business in the hospitality sector, with a successful track record in the field since 2016.

• Development and implementation of marketing strategies that increased revenue by 30% annually.
• Successful management of a team of 10 individuals, with improvements in productivity and cost reduction.
• Achieving high levels of customer satisfaction through service enhancements.

COOK, AMSTERDAM THE NETHERLANDS at RAZMATAZ (2012-01 – 2016-01)

Cook in a popular Restaurant Bar, Amsterdam

• Created a range of French culinary dishes that enhanced the restaurant menu.
• Collaborated with suppliers to ensure the procurement of high-quality ingredients.
• Organized and managed kitchen operations to maintain efficient workflow and service quality.
• Implemented food safety and sanitation protocols to maintain compliance with health regulations.

MANAGER, RETHYMNO CRETE at Home & Service Management (2010-01 – 2011-01)

• Organization and management of tasks in the area of service management
• Contribution to the improvement of the quality of services offered
• Development of strategies to reduce response time for customer visits

CUSTOMER SERVICE / MANAGER at Hotels, Restaurant, Bars, Clubs (2003-01 – 2010-01)

Over 10 years of experience in the hospitality industry, including hotels, restaurants, and bars.

• Guidance and training of new staff
• Development and implementation of customer service improvement processes

MTA in Music Technology and Acoustics (Sound Engineering) – UNIVERSITY OF CRETE (2004-01 – 2004-01)

HAVO | MBO 4 in Sector of Electrical and Electronic Engineering, and Automatics – TECHNICAL & VOCATIONAL EDUCATION - LAMIA, GREECE (2000-01 – 2004-01)

Technician of automatics – Dr. Nolenslaan 82, 6136GS Sittard, The Netherlands