Assistant Manager- Finance Systems Support GFSSC - Cotecna Inspection India PVT LTD
(2023-06)
- The Main Responsibility to provide 1st & 2nd level support for the group Finance applications to the Finance Community and worldwide users.
- ERP Version Used are Dynamic Navision 2013R2, 2016 And Business Central 14.
- In addition to the support role, the role includes active participation in migration or new implementation projects of finance ERP.
- Providing Outstanding Support and Services. Giving a high level of support & development is taken care of by our team for Global users.
- Gathering of Requirements from users for their needs to soothe their work from a Navision point of view.
- Creating New Entities & resolving interface issues.
Senior Software Engineer - Hexaware technologies
(2022-07 - 2023-06)
- Working on New Company Setup requests, Build Activities, Data/System, Migration, Payment Reporting, Report and template creation on Unit4 Financials, Coda/Unit4 Version Upgrade Testing, Unit4 Single Sign-On Testing
- Gathering requirements, liaising with stakeholders and supporting the teams to complete the System migration, Reporting/Interface Business Requests
- Managed a diverse team of 9 individuals across 3 locations dedicated to Unit4 Application Support and Integration Support activities
- Working on Go-Live issues and giving Hyper-care support for implemented Locations
- Training and supporting on-site Business / Finance users regarding Hyper-care and creating the necessary documentation to support the process.
- Working on any Locale-specific integration or reporting requests
- Worked on Audit Task & required Information & Support to them.
- Have worked on Monthly/Quarterly & year end Process.
- Worked on Jira for writing the user stories| Documentation purpose.
- Knowledge of integrations with third-party applications.
- L2 Support to the Client for Unit4 Financial application
- Created SOPS & change management Documentation.
MDM Analyst - Travelex India Pvt Ltd.
(2021-02 - 2022-07)
- Liaised Regularly with the key stakeholders - Business Analysts, Development Teams and Support teams to complete the Requirement & data Gathering, Process Mapping, Business User Training and Support after Go- Live to them.
- I worked on CODAv11 & CODAv12. (known As Unit4 Finance Application)
- Setting Master Data (Customer/ Vendor / GL codes) Setup
- Resolving Tickets of Users for Posting Error
- Using Proactics Application & Setting the Master Data Setup.
- Writing SQL Query to fetch Data for users.
- Creating New Entities & Creation of Masters in Blackline Applications.
EDP Executive - Fazlani Group of Companies
(2018-11 - 2021-02)
- Installation of Microsoft ERP Navision 2013 r2 & Microsoft ERP Navision 2016 client On Local & Server End.
- Knowledge of Microsoft ERP Navision 2009 & Business Central 14
- Handling Purchase & Payable, Sales & Receivable, Inventory, Manufacturing Modules, HR & legal, Insurance of 18 Companies & Co-ordination with Different branches.
- Verification of Master data (item Master, Vendor Master, Customer master).
- Creating Base User (User Card in Term of ERP NAV) Role as per requirement.
- Developing & Modifying Reports/Pages & Tables in ERP as per user's requirement & testing the newly Module and preparing the documentation for the same.
- Use of remote Software Ex. Any Desk, Team Viewer, RDP (Remote Desktop Protocol).
- Training given for account/purchase/export module to new users.
- Installation of Printer Drivers for Printing via Cloud Application.
- Handling Query of Tally & Genius Software.
- WINHMS(Hotel Management Software) Requirement gathering & Support
