Remco Pardoel

Results-driven senior leader with 20+ years of experience delivering commercial growth, operational excellence, and business transformation across fitness, hospitality, leisure, security, and service industries. Proven success leading multi-site operations, improving profitability, reducing costs, growing memberships and revenue streams, and building high-performing teams. Strong background in P&L management, budgeting, strategic planning, customer retention, and change management.

Immediately available for permanent or interim leadership roles.

Interim Club General Manager at Newstyle Premium (2025-01 – 2026-01)

• Delivered 65% membership growth without lowering dues whilst leading an €2M refurbishment.
• Built team culture, improving engagement and performance.
• Improved the customer journey by linking personal training into the sales journey and induction process.
• Built multiple member experience funnels to strengthen retention and commercial conversion.

Club General Manager at David Lloyd Leisure (2024-01 – 2025-01)

• Cleaned up the P&L, led operational, commercial, and financial restructuring.
• Managed €700K shower refurbishment and maintenance recovery program.
• Improved profitability through tighter cost control and revenue initiatives.
• Rebuilt team culture, improving engagement and performance.
• Ensured health & safety compliance and operational standards.

Operating Officer at Melrose Group Security / Melrose Traffic (2022-01 – 2024-01)

• Directed financial control, reporting, and day-to-day operations across security and traffic divisions.
• Improved cost structures and streamlined administrative processes.
• Delivered 50% business growth across operations.
• Increased profitability and scalability of Traffic Unit.
• Ensured regulatory and financial compliance.

Cluster & Product Manager at Easy Active (2021-01 – 2022-01)

• Managed commercial and operational performance across three club locations.
• Improved revenue, retention, and cost efficiency.
• Introduced new group fitness products including MMA Fit and Easy Boxing.
• Delivered upsell growth through innovative member offerings.
• Trained teams on sales and product delivery.

Senior Club General Manager at SportCity (2019-01 – 2020-01)

• Led financial and operational restructuring of club performance.
• Achieved 31% growth after four years of losses.
• Reduced member churn by 22%.
• Improved ranking from bottom 3 to top 3 of 25 clubs within one quarter.
• Developed new revenue strategies and membership growth plans.

Regional Sales Manager at Holmes Place Austria (2018-01 – 2019-01)

• Managed regional sales performance and revenue generation.
• Delivered €131K additional revenue through new business initiatives.
• Achieved 246-unit membership growth in the 1st Q after four years of decline.
• Improved customer journey linking PT sales with induction process.
• Supported operational efficiency and people management.

Senior Club General Manager at Fitness First Saudi Arabia (2016-01 – 2017-01)

• Delivered 47% membership growth, Grew member base from 1,500 to 2,200, whilst increasing average membership yield.
• Increased PT sessions delivered by 25%.
• Reduced monthly leavers from 125 to 65.
• Delivered €125K cost savings without redundancies.

Club General Manager / Cluster Manager at HealthCity (2012-01 – 2015-01)

• Consistently achieved targets in 33 of 36 months.
• Led operations across multiple sites.
• Supported launch of new fitness products and commercial programs.
• Introduced Boxercise and HIIT concepts that later evolved into successful boutique models.

Founder & CEO at Pardoel Sports (1997-01 – 2010-01)

• Introduced Brazilian Jiu Jitsu for the European market. BJJ is now the biggest martial art / combat sport for people from 16 years and up.
• Built and led successful sports and fitness business.
• Developed innovative MMA-based training programs.
• This resulted that I am one of 3 in the world which fought at the UFC, coaching and has a student coaching an UFC Champion.
• Introduced new martial arts concepts across European markets.
• Managed sales, operations, staffing, and business growth.
• Built long-term customer loyalty and coaching reputation.

– Sander Klos Systemizing University

– HealthCity Academy

Professional Courses – Club Connect