Co-founder / Business Operations Lead at CEES CONSULTANCY (2025-10 – Present)
- Built CEES' operational foundation from the ground up, including administration, invoicing, dashboards, commercial agreements, partnership agreements and general terms & conditions
- Designed and established end-to-end recruitment processes, from initial client intake and candidate selection through contracting, placement and invoicing
- Lead coordination across clients, candidates and external back-office partners, ensuring smooth delivery of ongoing placements and recruitment projects
- Own commercial and operational agreements around rates, contracts, margins, timesheets, payments and ways of working
- Developed revenue, placement and pipeline reporting and forecasts, using data to support decision-making and improve commercial and operational performance
Customer Success Manager at INTUS WORKFOCE SOLUTIONS (2025-07 – 2025-12)
- Managing a client portfolio, driving InPlanning adoption and satisfaction
- Analyzing needs and change requests, ensuring clear and timely communication
- Working with technical and account teams to resolve issues and optimize performance
- Deploying software updates and supporting feature adoption
Sr. Principal Accountmanager - Strategic Accounts at HAYS PLC (2023-11 – 2025-06)
- Managing and developing key accounts (like Heineken and a.s.r.)
- Serving as the liaison between onsite teams and the internal delivery team
- Managing a team of 3-5 (remote) talent sourcers
- Driving weekly/monthly meetings with external and internal stakeholders
- Drafting and executing strategic targets
Senior Recruitment Partner (2023-09 – 2023-10)
Promoted to lead client relationships and serve as the primary point of contact after consistently exceeding targets.
Recruitment Partner (2022-01 – 2023-08)
- Acting as a strategic recruitment partner across multiple RPO/MSP clients, onsite and remotely
- Leading a remote team of 5–7 talent sourcers based in Poland
- Advising clients on recruitment needs, workforce priorities and short- and long-term hiring strategy
- Leading stakeholder meetings and QBRs with senior managers and VPs
- Driving recruitment projects and process improvements across client accounts
- Managing VMS, ATS and invoice processes
- Clients: Satellogic, Inalfa, Hitachi, Mitsubishi and Yokogawa
Senior Customer Succes Manager at FINTECH COMPANY (2021-02 – 2021-12)
- Onboard new customers and make roadmaps for the implementation and adoption
- Giving trainings to clients
- Responsible for upsell, cross-sell and extensions
- Managing inbound sales requests
- Giving presentations to potential clients, online and onsite
- Gathering customer feedback and insights to improve the products and add new features
Consultant Sales & Marketing at MICHAEL PAGE (2018-06 – 2021-01)
- Managing the full 360° recruitment cycle, with a strong focus on permanent placements and temp-to-perm assignments
- Developing client relationships, identifying hiring needs and advising on recruitment strategy and market conditions
- Sourcing, screening and presenting candidates, managing the process through interview, offer and placement
- Driving revenue through successful placements, client development, repeat business and cross-selling opportunities
HR and Marketing officer at AB-AZ Studentchauffeurs (2017-07 – 2018-05)
Staffing consultant in the hospitality sector at Loyaal Horeca Uitzendbureau (2012-05 – 2017-06)
