Storm Dullaart

Energetic and customer-focused gym professional with hands-on experience in gym-floor operations, group fitness instruction, membership sales and member recruitment. Promoted at Big Gym from Allround Gym Floor Employee to Assistant Manager within 7 months. Experienced in Hyrox, HIIT, Bootcamp and Boxing, as well as managing the full process of recruiting and onboarding new members.

Strong background in sales, customer service, team leadership, social media and live sponsor events. Comfortable combining coaching and commercial responsibilities with the practical day-to-day work required to keep a gym welcoming, clean and well run.

Assistant Manager - Big Gym - Amsterdam

(2026-08)

• Support the day-to-day management and overall operation of the gym.
• Responsible for member recruitment and sales, managing the process from initial contact and application through to becoming a new member.
• Maintain a friendly, customer-focused presence on the gym floor and help create a positive member experience.
• Instruct group fitness classes including Hyrox, HIIT, Bootcamp and Boxing.
• Work with members across different age groups and help motivate them during training.
• Contribute to social media activities and represent the gym at major sponsor events.

Allround Gym Floor Employee - Big Gym - Amsterdam / Utrecht

(2026-01 - 2026-07)

• Worked directly on the gym floor as an allround employee and host.
• Supported membership sales and customer service, including recruiting new members.
• Instructed group fitness classes including Hyrox, HIIT, Bootcamp and Boxing.
• Supported members across different age groups and contributed to a welcoming, energetic gym environment.
• Supported the practical day-to-day operation of the gym.

Salesman — Men's Fashion & Shoes - De Bijenkorf - Amsterdam

(2024-09 - 2025-06)

• Worked directly with customers in a high-service sales environment.
• Selected for a team leader trajectory and responsible for training and developing new hires and temporary workers.
• Achieved the highest sales revenue and highest customer-experience scores within the team.

Event Manager - Bambu Events / Oliva Nightclub - Amsterdam

(2022-07 - 2024-05)

• Led teams and managed operational execution during events in a fast-paced, customer-facing environment.
• Responsible for operational management, promotion and marketing and acted as the main point of contact during events.
• Used data analysis to identify trends and insights, contributing to a 20% increase in operational efficiency.

Team Leader — Ambassadors - Mirror Box Events / Jimmy Woo - Amsterdam

(2023-10 - 2024-02)

• Led a team of five ambassadors to execute marketing campaigns.
• Managed operational promotion and marketing activities, contributing to a 25% increase in customer engagement.

Runner - PicNic - Amsterdam

(2023-08 - 2024-01)

• Responsible for delivery and customer service.

Runner / Operational Floor Manager - Café Tapmarin - Amsterdam

(2021-04 - 2023-01)

• Supported day-to-day floor operations and customer service.

Ambassador - Dipshit Events / Chicago Social Club - Amsterdam

(2022-03 - 2022-07)

• Executed event promotion and provided customer-facing operational support.

MAVO - Luzac College Zwolle (2018 - 2021)