Adéle Cilliers

Procurement Director (MBA) CIPS Executive Member, Board Strategy

Talent

Manukau City, AucklandMember since October 23, 2025

Executive Committee governance and commercial leadershipNational contract retention and revenue protection strategiesLarge-scale client relationship management and stakeholder influenceComplex outsourcing, transition, and change-leadershipMargin optimization, inflation control, and commercial performanceBuilding and leading high-performing, accountable teamsCross-functional collaboration at ExCom and senior operational levelDigital transformation and process re-engineering with deep expertise in digitized service level metrics

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About

Executive Committee leader with 29 years of commercial and operational experience across healthcare and integrated facilities management services. Proven ability to protect and grow large revenue portfolios through strategic client partnerships, contract retention, and large-scale service transitions. Recognized for building long-term trusted relationships with major clients, delivering complex outsourcing projects with zero service disruption, and driving both revenue protection and operational excellence at scale.

Experience

Procurement Director | Executive Committee Member at Sodexo Southern Africa (2025-08 – Present)

Full Executive Committee member with enterprise accountability for procurement strategy, governance, and performance across a multi-site services business.

Procurement Director (Consulting) | Executive Committee Member at Sodexo Southern Africa (2024-03 – 2025-07)

Accountable for procurement contributing ~25% of gross profit. Delivered 3.5% incremental savings and managed procurement inflation at 1.6% (well below national CPI of 5.2%).

Group Procurement Manager – Indirect Services at Netcare Hospitals (2004 – 2022)

Led indirect procurement portfolio of R4.6 billion across the country's largest private healthcare group.
Directed the single-day outsourcing of catering services to Compass Group across 56 hospitals, transitioning 2,500 staff with zero disruption to patient care. Worked closely with Peter Nichols (MD Operations, Compass Group) on the project.
Designed and executed the largest bundled services project in the sector, consolidating 9 soft services across 56 hospitals, 110 medical centres and ~90 emergency services facilities, transitioning 4,400 staff and delivering R50m savings in the first year.

Procurement Manager & Category Specialist – Frozen Foods | Distribution Platform, Lead CPS at Compass Group Southern Africa (1997 – 2004)

Began my procurement career at Compass Group and progressed through multiple promotions within the organization.
Played a key role in the CPS (Compass Procurement Services) project, leading the rollout of centralized procurement services to the Holiday Inn and Protea Hotel groups, as well as the Netcare healthcare portfolio.
Developed strong expertise in client relationship management, contract performance, and delivering consistent service excellence across multiple sectors.