Cindy Hartmann

Compassionate and dedicated social services professional with experience supporting tamariki, rangatahi, and whānau in care and crisis settings. Skilled in advocacy, risk assessment, and safety planning, with a strong commitment to empowering young people and upholding their rights. Proven ability to build trusting relationships, work collaboratively across teams, and respond effectively in high-pressure environments.

Youth Advocate at VOYCE – Whakarongo Mai (2025-06 – Present)

Advocated for the rights, wellbeing, and voices of care-experienced rangatahi with focus on youth empowerment and participation.

• Advocated for the rights, wellbeing, and voices of care-experienced rangatahi.
• Supported young people to participate in decision-making processes affecting their lives.
• Built strong, trusting relationships with rangatahi to ensure they felt heard and empowered.
• Facilitated engagement and participation activities to strengthen youth voice.
• Collaborated with social workers, caregivers, and stakeholders to improve outcomes for young people.

Resource Worker at Oranga Tamariki (2025-02 – 2025-06)

Provided direct care and support to tamariki and rangatahi in care settings with focus on safety, wellbeing, and risk management.

• Provide direct care and support to tamariki and rangatahi, ensuring their safety and wellbeing.
• Conduct risk assessments and contribute to safety planning and case management.
• Engage with families and caregivers to support stable and positive care environments.
• Respond to crisis situations with professionalism and sound judgement.

Shift Supervisor at Macpac (2024-02 – 2025-06)

Led retail team operations in a fast-paced environment with focus on customer service, staff development, and sales performance.

• Lead a team and oversee daily store operations in a fast-paced retail environment.
• Deliver high standards of customer service and resolve complex customer concerns.
• Support staff development through coaching and mentoring.
• Contribute to sales performance through visual merchandising and promotions.

Bachelor of Arts (B.A.) in Educational Science & Information Processing – University of Cologne (2022)