D K Parashar

Results-driven professional with comprehensive expertise in banking operations, branch leadership, financial management, and business administration. Proven track record in driving sales targets, ensuring regulatory compliance, managing complex financial workflows, and leading high-performing teams. Seeking dynamic management or operations roles in New Zealand to contribute strategic execution and operational efficiency.

Proprietor (Owner) - Mahalaxmi Fashion Enterprises

(2024-02)

• Established long-term business goals, steered operational direction, and adapted dynamically to market shifts.
• Managed comprehensive bookkeeping, cash flow monitoring, and statutory tax compliance.
• Controlled end-to-end supply chain processes from procurement and production to client service standards.
• Secured startup capital, mitigated business risks, and oversaw total operational accountability.

Deputy Branch Manager - HDFC Bank Ltd

(2023-09 - 2024-02)

• Directed daily branch operations and successfully drove ambitious sales targets for CASA, lending, and insurance portfolios.
• Supervised lobby teams and internal staff, mentoring personnel to maximize service delivery and productivity.
• Handled customer relationship escalations, resolving complex queries efficiently within strict Turnaround Times (TAT).
• Optimized branch resource allocation and workforce utilization to elevate overall productivity.

Process Developer - Genpact India Pvt Ltd

(2021-04 - 2023-08)

• Managed intricate banking transactions including payments, reversals, loan reconciliations, SWEEP, SWAP, DDA, and ACH activations.
• Maintained exceptional data accuracy standards by focusing on meticulous quality assurance and process efficiency.
• Executed value-added services tailored to unique client and institutional requirements.
• Oversaw daily accounts receivable and operational ledger workflows.

Call Center Associate - IFFCO Kisan Sanchar Nigam Ltd

(2019-05 - 2021-04)

• Evaluated customer profiles and inquiries to identify core issues and deliver effective resolutions.
• Employed active probing techniques to determine customer service needs and accurately record data into enterprise systems.
• Consulted consumers on rights and established optimal pathways for resolving service grievances.

Financial Advisor - ICICI Prudential Life Insurance Co. Ltd

(2014-08 - 2016-09)

• Consulted directly with clients to map, assess, and accomplish short- and long-term financial objectives.
• Executed promotional campaigns and portfolio strategies to expand the customer base and drive revenue growth.
• Analyzed financial and investment materials to curate personalized, profitable recommendations for clients.

PGDM - Banking and Finance - Maharashtra Institute of Technology Pune (MIT PUNE) (2024-01)

Bachelor of Business Administration - BBA - University of Rajasthan (2014-01)