Fareeha Hasan

Dedicated and fast-paced barista with more than 2 years of experience in high-volume café environment. Proven track record of maintaining customer satisfaction scores and handling transactions using POS systems. Seeking to bring technical expertise and a commitment to quality to the McCafé team.

Customer Service Representative - Paper Tree Limited - Christchurch

(2023-12 - 2025-04)

• Assisted customers with inquiries and product selections for optimal service.
• Processed orders and returns efficiently using company systems.
• Resolved customer complaints with patience and professionalism.

BP Wildbean cafe assistant - BP - Christchurch

(2022-11 - 2023-12)

• Prepared and served beverages according to customer preferences and company standards.
• Maintained cleanliness and organization of cafe space for optimal customer experience.
• Assisted in inventory management by restocking supplies and tracking product levels.

Kitchen Hand - Mainland Turkish food - Christchurch

(2021-04 - 2022-11)

• Prepared ingredients for traditional Turkish dishes and ensured freshness.
• Maintained cleanliness of kitchen equipment and work areas daily.
• Assisted chefs with food preparation and plating for customer orders.

Red Cross Volunteer Retail - Red cross shop - christchurch

(2020-06 - 2021-03)

• Assisted customers with donations and sales in a supportive environment.
• Organized merchandise displays to enhance store appearance and accessibility.
• Processed incoming donations, sorting items for resale or distribution.

Bachelor of Science - Computer Science - LCWU - Lahore (2010-12 - 2014-12)