Quality Technician - Nelson Pine Industries Ltd - Nelson, New Zealand
(2024-10)
- Handling quality investigations, applying root cause analysis to identify flaws within a process or system
- Process improvement implementation to develop the standard applied within processes and make them more efficient or effective
- Project development – investigating potential other methods of working or implementing new technologies to reach new markets or offer more options within current market share
- Maintain visual basic and excel based databases. Logging test results and providing analytic data and reports
- Assist in coding to implement new applications or improvement to current applications used throughout the workspace
Vendor Quality Engineer - Peak Scientific - Glasgow, United Kingdom
(2023-05 - 2024-05)
- Support and provide training quality technicians with respect to quality standards, product knowledge and awareness of manufacturing systems
- Designed and developed a new data collection system and report.
- Present supplier performance and subsequent actions taken as a result of the data to senior management and provide confidence that the issues will be resolved.
- Manage the performance of supplier categories and arrange subsequent performance reviews when required.
- Support supply chain management with quality performance data to support/ facilitate supplier audits.
- Conduct first article inspection on new components and generate reports to provide feedback and improvement suggestions.
- Lead failure investigations to high level problems using techniques such as 8D investigations and problem-solving techniques
- Trained in use of cause and effective analysis, pareto diagrams and extracting data to analyse faults.
- Performing product testing on nitrogen and hydrogen generators
- Performing monthly health and safety walks and reported findings where appropriate.
Quality Engineer - Falcon Foodservice Equipment - Stirling, United Kingdom
(2021-10 - 2023-05)
- Organised and accelerated movement of quality management system to new format to meet target 2 months early.
- Identify non-conforming product and take appropriate action to ensure material is isolated/quarantined.
- Analysing non-conformances using various problem-solving techniques to find a root cause and implement a blocking action.
- Analysing strict product testing results against governing body criteria to ensure that all finished product meets the required standard.
- Responsible for communicating quality issues and outcomes of quality investigations to senior management and suggesting our next potential areas of growth
- Maintaining and improving key performance indicators
- Responsible for internally auditing processes against ISO 9001 & ISO 45001
Quality Engineer - UMS Flowell - Glasgow, United Kingdom
(2021-01 - 2021-10)
- Responsible for integrating the quality management system of one company into another's during takeover period.
- Identify non-conforming product and take appropriate action to ensure material is isolated/quarantined.
- Analysing non-conformance using various problem-solving techniques to find a root cause and implement a blacking action.
- Responsible for managing material certification meets product requirements for both steel and plastic materials.
- Analysing parameters of various complex processes throughout the plant to ensure the product achieves the standard required for the customer.
- Responsible for feeding back quality issues and outcomes of quality investigations
- Lead a small team of inspectors to use best practice, communicate their performance and discuss potential areas of growth as part of their personal development.
- Trained in Q-Pulse, E-MAX and Smartsheet systems.
Lead Quality Services Technician - Vallourec Oil & Gas - Bellshill, United Kingdom
(2011-09 - 2020-12)
- Responsible for testing all aspects of the product utilising Test Procedures / Work Instructions.
- Analysing parameters of various complex processes to ensure product quality.
- Participate and lead problem solving teams
- Awarded role of process expert for all non-destructive testing equipment.
- Trained in managing calibration systems, updating records and recalling items.
- Developed skills in interpreting engineering drawings.
- Achieved a reduction on mechanical changeover time of 40% as part of a continuous improvement team for newly installed machinery.
- Compile and presenting reports on quality issues to senior management, using data collection and analysis to identify concerns.
Customer Services /Sales Representative - Teleperformance - Airdrie, United Kingdom
(2009-09 - 2011-08)
- Handling customer complaint calls and providing clear communication to help clarify any problematic instances.
- Achieving monthly sales targets.
- Participate in team meetings for brainstorming selling techniques.
