Hospitality Supervisor / Maîtr'd - Paddington Group - Christchurch Central
(2025-09)
- Welcomed and seated guests with professionalism, managing reservations and table allocations to optimise service flow along with taking calls and making reservations.
- Demonstrated excellent interpersonal and problem-solving skills to anticipate and resolve customer needs.
- Operated POS systems to process orders, manage billing, and coordinate service between bar and kitchen teams.
- Supported and guided front-of-house staff to maintain high standards of service and venue presentation.
- Cultivated a welcoming and refined atmosphere, fostering positive guest relationships and repeat patronage.
Youth Volunteer - Te Tahi Youth - Christchurch Central
(2026-04)
- Welcomed and supported rangatahi accessing youth health and wellbeing services, ensuring a safe and non-judgmental first point of contact
- Assisted with client check-ins and front desk coordination to support smooth daily service delivery
- Contributed to maintaining a calm, inclusive waiting environment aligned with youth wellbeing and equity-focused values
- Developed early understanding of youth health systems, service access barriers, and community-based support pathways
- Strengthened communication, professionalism, and interpersonal skills in a frontline community health setting
Hospitality Attendant / Maîtr'd - Vieceli Hospitality - Christchurch Central
(2022-12 - 2025-09)
- Time management
- Team work, with good communication
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Cultivated warm relationships with regular customers.
- Customer service and people skills
- Making bookings and taking phone calls
- Managed deposits and prepayments
Front of house - Portofino - Wellington, WGN
(2021-01 - 2022-01)
- Time management
- Flexible Schedule
- Friendly and Outgoing
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Retail Assist - TJ Terrace Supperette - Wellington, WGN
(2019-03 - 2020-12)
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
