Joseph Cavan Boyle

Compassionate and reliable support worker currently studying the New Zealand Certificate in Health and Wellbeing (Level 4) – Peer Support. My long-term goal is to complete the Bachelor of Applied Counselling at Manukau Institute of Technology and build a career supporting people experiencing mental health, addiction and life challenges. I have practical experience working as a Casual Support Worker with Auckland City Mission's Social Detox Service, where I support clients experiencing alcohol and drug dependency.

This role strengthened my communication skills, empathy, professional boundaries and ability to remain calm in challenging situations. Alongside my support work experience, I bring over 30 years of professional experience managing people, leading teams and working under pressure in hospitality. This has given me exceptional interpersonal skills, resilience, problem-solving ability and a genuine passion for helping others.

Casual Support Worker at Auckland City Mission – Social Detox Service (2024-01 – 2026-12)

• Supported clients experiencing alcohol and drug dependency within a residential detox environment.
• Built respectful, therapeutic relationships with clients from diverse backgrounds.
• Assisted clients through difficult periods while maintaining professional boundaries.
• Worked collaboratively with multidisciplinary staff.
• Maintained a calm, compassionate approach during challenging situations.
• Developed confidence supporting vulnerable people experiencing addiction and associated mental health challenges.
• Employment ended following a serious incident involving a client making threats towards staff.

Chef Manager – Corporate Catering at Cliftons Event Solutions (2024-02 – Present)

• Manage high-pressure corporate catering operations.
• Coordinate multiple priorities while maintaining exceptional service standards.
• Lead teams and communicate effectively with clients and colleagues.

Previous Hospitality Leadership Experience at Various hospitality organizations

Over 30 years' experience in hospitality leadership roles. These leadership roles developed highly transferable skills including communication, conflict resolution, mentoring, organisation, teamwork, leadership and working effectively under pressure.

• Head Chef & General Manager
• Catering Manager
• Private Chef
• Hospitality Consultant
• Event Operations Manager
• Staff Recruitment and Training

New Zealand Certificate in Health and Wellbeing (Level 4) – Peer Support in Health and Wellbeing – Auckland Institute of Technology

Bachelor of Applied Counselling in Counselling – Manukau Institute of Technology