Mariam Zamila

Experienced and reliable professional with a background in dentistry, healthcare support, and administration. Skilled in-patient communication, records management, scheduling, coordination, and supporting smooth daily operations in clinical and professional environments. Organized, detail-focused, and calm under pressure, with a strong commitment to patient care, professionalism, and high-quality service.

Dentist, General at Bikalpa Dental (2010-01 – 2026-01)

Delivered patient-focused dental care in a busy clinical setting, while supporting safe, organised, and professional day-to-day operations.

• Performed comprehensive dental procedures, including root canal treatment, scaling, extractions, and fillings, including composite and GI fillings
• Provided pediatric dental care and supported child patients with a calm and reassuring approach
• Consulted with patients, explained treatment plans, and wrote prescriptions
• Assisted senior clinicians with surgical procedures and restorative work when required
• Supported sterilisation processes and maintained high standards of hygiene and infection control
• Maintained patient records and supported smooth day-to-day clinic operations
• Managed stock and helped ensure the clinic remained organised, safe, and well supplied
• Handled patient communication, calls, and front-facing support in a professional manner

Skill Development Officer (Implant Associate & Customer Relations Manager) at JTK Implant (2017-12 – 2018-12)

Supported implant-related clinical work, patient communication, follow-up care, and product promotion within the dental industry.

• Assisted in implant procedures alongside senior implantologists
• Conducted patient consultations related to implant care and provided post-procedure follow-up
• Supported workflow coordination, equipment preparation, and infection control standards
• Promoted and introduced implant products to dental professionals and clinics
• Built and maintained a strong professional network with dentists and clinics
• Managed client relationships and supported customer care and ongoing engagement
• Visited dental clinics and practices to support product awareness and professional relationship-building

Administrative / Program Support at North South University (2019-01 – 2026-02)

Provided academic, administrative, and operational support in a busy university department, working closely with students, faculty, and administrative offices to support teaching delivery, assessments, student services, recruitment, and day-to-day departmental operations.

• Coordinated semester-based admission processes, student orientation, pre-advising, and ongoing student consultation and academic support
• Managed administrative processes for 500+ students each semester and liaised with around 30 faculty members and 10 staff within the department
• Supported assessment administration, including invigilation coordination, invigilator recruitment, seat planning, room booking, and examination-related logistics
• Assisted with recruitment and administration of GTA, TA, FGA, RA, and GW appointments
• Supported contract administration, payment processing, and timesheet approval processes
• Coordinated faculty recruitment administration and related documentation
• Assisted with class distribution, class scheduling, room allocation, and preparation of faculty teaching loads
• Maintained academic and administrative systems, including SIMS, EMS, and RDS portals, and used Canva for promotional activities
• Conducted Turnitin checks and monitored academic submission processes
• Supported student thesis processes, including communication, documentation, coordination, and follow-up with students and faculty
• Organised and supported departmental programmes, faculty conferences, interviews, and related academic activities
• Maintained accurate records, reports, and documentation to support departmental decision-making and daily operations

Bachelor of Dental Surgery in Dentistry – Pioneer Dental College

Master of Public Health in Public Health – North South University