Md. Shawkat Newaz
Retail Sales Professional
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About
Experienced, friendly, and motivated Retail Sales professional with strong customer service, sales, and transaction handling experience across busy retail environments. Skilled in building rapport with customers, achieving sales outcomes, and maintaining store presentation to professional standards. Quick learner with strong communication skills and a genuine interest in second-hand retail products, lending services, and personal finance.
Ready to contribute immediately and grow long-term within the sales team.
Experience
Retail Assistant at LookSharp Store (2025-08 – Present)
- Deliver friendly, professional customer service and product support
- Process purchases and returns accurately through POS
- Maintain merchandising presentation and restocked shelves
- Assisted with inventory counts, inventory receive and stock rotation
- Worked collaboratively to meet daily sales and service expectations
- Developed communication and problem-solving skills in a busy environment
- Assist the manager in the loss prevention and ensure store safety from theft, and reduce product damage
Sr. Retail Sales Assistant at Zentle Park Shop (2018-02 – 2020-06)
- Served a high volume of customers, generating repeat business through trust and rapport
- Supported daily sales operations and cash handling
- Assisted with pricing, stock control and store display setup
- Provided basic product advice and troubleshooting
- Trained junior staff on customer service and POS use
Education
MBS in Management – National University (2013)
BBS in Management – National University (2012)
