Rabail Sarmad

MBBS | Medical Administrator | Healthcare Informatics Postgraduate (In Progress)

Talent

AucklandMember since August 5, 2026

Medical terminology and patient assessmentPatient record management and clinical documentationAppointment scheduling and patient coordinationStrong understanding of healthcare privacy and confidentiality requirementsStrong written and verbal communication in EnglishMultitasking in fast-paced, customer-facing environmentsHigh attention to detail and organisational skillsEmpathetic, patient-focused customer service

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About

Qualified medical doctor (MBBS) with two years' experience as a Resident Medical Officer and a Diploma in Medical Administration. Currently completing a Master of Business Informatics (Healthcare Informatics) at Yoobee College, Auckland, with all classes held on weekends, leaving full weekday availability for part-time work.

Experience

Resident Medical Officer at Hospital / Medical Facility, Pakistan (2018-09 – 2020-09)

Managed patient intake, triage, and clinical documentation for a high-volume hospital department
Coordinated appointment scheduling and patient follow-ups, ensuring smooth daily clinical operations
Maintained accurate and confidential patient medical records in compliance with hospital protocols
Communicated effectively with patients, families, and multidisciplinary medical teams
Handled administrative duties including report writing, referral letters, and correspondence with specialists
Assisted senior physicians with surgical and medical procedures, demonstrating strong attention to detail

Internship / House Job at House Job Departments (2016 – 2017)

House Job Departments: Medicine, Casualty, Psychiatry, Ophthalmology, Surgery, and I.C.U.