Raewyn Marshall

Experienced administration peer support and community engagement professional with a background spanning health, corrections, local government and not-for-profit organisations in New Zealand and Australia. Skilled in coordinating complex operations, managing sensitive and confidential information, supporting multidisciplinary teams and building trusted relationships with people from diverse backgrounds. Known for calm judgement, strong organisation, being solution focused and practical problem-solving in fast-paced, regulated and community-facing environments.

Office Manager – Health Unit at Arohata Women's Prison (2024-01 – 2026-12)

Managed day-to-day administrative operations for the prison health centre, supporting efficient delivery of clinical services in a secure environment.

• Coordinated internal and external specialist appointments, including urgent referrals and surgeries, and liaised with healthcare providers to support continuity of care
• Maintained confidential electronic medical records and patient files with a high level of accuracy and discretion
• Managed procurement of medical supplies, supplier payments and invoice processing
• Coordinated servicing and biomedical testing of medical equipment

Administration Support at Arohata Women's Prison (2023-01 – 2024-12)

Provided broad administrative support within a secure correctional facility, balancing operational priorities, confidentiality and customer service.

• Screened and cleared onsite work applications in liaison with the Ministry of Justice
• Managed prisoner visitor bookings, professional appointments, telephone approvals and visitor approval processes
• Prepared meeting agendas and minutes and processed prisoner mail and visitor applications
• Liaised professionally with prisoners, families, staff and external stakeholders

Community Project Administrator at Macedon Ranges Shire Council (2020-01 – 2020-12)

Coordinated participant intake for the Digital Connections for Seniors program and connected more than 50 residents with digital support services.

• Developed practical resources to support future community projects and ongoing engagement

Interim Manager at Woodend Neighbourhood House (2020-01 – 2020-12)

Managed operations during COVID-19 lockdown conditions and adapted services to maintain community connection.

• Developed online learning and engagement opportunities and designed support resources linking residents with local assistance

Assistant Coordinator at Riddells Creek Neighbourhood House (2018-01 – 2019-12)

• Implemented and supported community programs and events and helped develop new community initiatives
• Built productive relationships with local government and community organisations