Ronace Navarrete

Motivated and customer-oriented hospitality professional with over 10 years of experience in food and beverage service, team supervision, and barista duties. Skilled in managing restaurant operations, providing excellent customer service, and leading teams in high-paced environments. Known for a hands-on approach, problem-solving ability, and strong work ethic.

Supervisor / Barista - D'Cup Café - Oman

(2023-02)

• Supervise daily café operations and ensure customer satisfaction.
• Lead and coach team members to meet performance goals.
• Maintain high standards in beverage preparation and hygiene.

Team Leader / Barista - Frost Dessert and Drinks - Muscat, Oman

(2020-12 - 2022-08)

• Managed full café operations and delegated tasks to staff.
• Resolved customer concerns with professionalism and care.
• Prepared and served a variety of specialty beverages.

Waiter / Dispatcher - Falafel and More - Muscat, Oman

(2018-10 - 2020-04)

• Delivered fast and efficient table service and dispatch coordination.
• Handled point-of-sale transactions and customer orders.
• Supported catering events and managed time-sensitive tasks.

Captain Waiter - Pink Kitchen Catering Services - Quezon City, Philippines

(2016-12 - 2017-11)

• Guided guests with menu recommendations and provided table service.
• Assisted in supervising banquet staff and event coordination.

Barman / Waiter - Royal Guard of Oman - Oman

(2012-11 - 2015-11)

• Provided food and beverage service to military personnel and guests.
• Managed cashier duties and inventory records.

Service Crew - McDonald's - Oman

(2008-09 - 2010-09)

• Delivered excellent customer service in a high-volume setting.
• Maintained cleanliness and followed food safety protocols.

Bachelor of Science - Management - Technological Institute of the Philippines – Cubao

High School Diploma - Lagro High School (1998 - 2002)