Case Manager
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I am a person with a practical outlook on life. I believe you reap what you sow, therefore I treat others how I would like to be treated. I am a very reliable and loyal person who considers others first and thoroughly enjoys being with and helping others. I am a positive person and enjoy sharing my enthusiasm and care with others.
My ultimate goal in life is making people feel important and heard and ensuring their situation/experience is an positive one. I absolutely love getting results that best suits our customers and make them happy where possible. Providing consistent care and support means people are comfortable working with me and know where they stand.
I want to do this every day and the bonus for me would be doing this in the place of employment where I have always wanted to be. I am a quick learner, goal and outcomes focused and balance this with providing great customer service.
I have experience in recovery coordination, aviation customer service, airport operations, childcare, and retail. My current role at ACC involves supporting clients through injury recovery by coordinating treatment and rehabilitation services. Previously, I worked as a Qantas Flight Attendant and in airport ground operations, where I developed strong customer service, teamwork, and problem-solving skills. I am passionate about helping people and ensuring positive outcomes.
