Sheetal
Reliable and motivated professional with experience in customer service, administration, and hospitality operations
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About
Reliable and motivated professional with experience in customer service, administration, and hospitality operations. Strong communication and organizational skills with the ability to manage multiple responsibilities accurately in fast-paced environments. Seeking a part-time role where I can contribute to operational efficiency while continuing to develop professionally.
Experience
Housekeeping Attendant - Hotel Quadrant - Auckland
(2025-09)
- Maintain high cleanliness and safety standards across guest rooms and hotel facilities
- Follow strict operational and privacy procedures
- Coordinate with supervisors and front office teams
- Support multiple departments to ensure smooth daily operation
- Recognized by supervisors for reliability and consistent attention to detail
- Helped maintain high guest satisfaction through quality room presentation
- Demonstrated flexibility by supporting different operational areas when required
Institute Receptionist - IELTS Institute - India
(2024-06 - 2024-12)
- Managed front desk operations and responded to enquiries in person and by phone
- Processed payments and handled billing queries
- Maintained confidential student and client records
- Supported administrative coordination
- Delivered consistent high-quality service in a busy front desk environment
- Received positive feedback from management for professionalism and efficiency
- Maintained accurate financial and administrative records
Customer Service Assistant (Voluntary) - Union Bank - India
(2023-01 - 2023-05)
- Assisted customers with enquiries and service navigation
- Supported administrative tasks including data entry and document filing
- Participated in financial literacy and community engagement activities
- Recognized for accuracy and reliability in supporting daily operations
- Helped improve customer experience through clear communication and assistance
- Contributed to community outreach and service initiatives
Education
Master of Applied Management - Otago Polytechnic, Auckland International Campus (AIC) (2026-06)
Bachelor of Commerce - Kurukshetra University (2023)
