Sheetal

Reliable and motivated professional with experience in customer service, administration, and hospitality operations. Strong communication and organizational skills with the ability to manage multiple responsibilities accurately in fast-paced environments. Seeking a part-time role where I can contribute to operational efficiency while continuing to develop professionally.

Housekeeping Attendant - Hotel Quadrant - Auckland

(2025-09)

• Maintain high cleanliness and safety standards across guest rooms and hotel facilities
• Follow strict operational and privacy procedures
• Coordinate with supervisors and front office teams
• Support multiple departments to ensure smooth daily operation
• Recognized by supervisors for reliability and consistent attention to detail
• Helped maintain high guest satisfaction through quality room presentation
• Demonstrated flexibility by supporting different operational areas when required

Institute Receptionist - IELTS Institute - India

(2024-06 - 2024-12)

• Managed front desk operations and responded to enquiries in person and by phone
• Processed payments and handled billing queries
• Maintained confidential student and client records
• Supported administrative coordination
• Delivered consistent high-quality service in a busy front desk environment
• Received positive feedback from management for professionalism and efficiency
• Maintained accurate financial and administrative records

Customer Service Assistant (Voluntary) - Union Bank - India

(2023-01 - 2023-05)

• Assisted customers with enquiries and service navigation
• Supported administrative tasks including data entry and document filing
• Participated in financial literacy and community engagement activities
• Recognized for accuracy and reliability in supporting daily operations
• Helped improve customer experience through clear communication and assistance
• Contributed to community outreach and service initiatives

Master of Applied Management - Otago Polytechnic, Auckland International Campus (AIC) (2026-06)

Bachelor of Commerce - Kurukshetra University (2023)