Sinaloa Auala

I'm a 22-year-old accounting student at Otago Polytechnic with experience in retail, hospitality, customer service, and catering. Currently working in the retail sports industry, including weekend supervisory shifts, which has strengthened my leadership, communication, and problem-solving skills. I also have experience in cash handling, banking, achieving sales targets, and working effectively in fast-paced team environments.

I'm a hardworking, reliable, and adaptable individual who is eager to continue developing professional skills and gaining further experience.

Customer Service / Kitchen Hand - Local Delights American Samoa - American Samoa

(2019-03 - 2022-02)

• Taking orders and serving customers
• Supported kitchen team in a fast-paced environment
• Help with maintenance and cleaning around
• Managing bank deposits
• Doing stock take for inventory
• Assisted with food preparation
• Cash handling
• Followed food hygiene & health procedures at all times

Sales Assistant - Stirling Sports Dunedin - Dunedin

(2022-10)

• Assisted customers with finding products, sizing, and general enquiries
• Maintained store presentation by restocking shelves & keeping the shop tidy
• Worked effectively within a team
• Provided product knowledge footwear and apparel
• Strived to achieve individual and store sales targets

Supervisor - Stirling Sports Dunedin - Dunedin

(2024-01)

• Managed online orders including packaging & preparing items for customer collection or delivery
• Handled customer concerns and resolved issues in a professional manner
• Prepared daily bank deposits
• Helped with achieving store sales targets by motivating team members
• Delegated tasks to staff members & checking that all duties were completed
• Assisted in training new staff members

Catering Assistant - BB Catering Dunedin - Dunedin

(2022-10)

• Helped with event setup and preparation for catering functions
• Collected plates, utensils, and tableware efficiently during and after events
• Supported the catering team in providing professional event service
• Worked effectively in fast-paced environments while providing friendly customer service

New Zealand Diploma in Business (Accounting) - Accounting - Otago Polytechnic (2023-11)

Bachelor of Accounting - Accounting - Otago Polytechnic