Vaiola Neti

I am seeking an entry-level or junior role in customer service, customer support, administration, business support, operations, service coordination, or project administration. Ideally, I am looking for a remote position, but I am also open to temporary, fixed-term, contract, part-time, or full-time opportunities.

I have over eight years of customer service experience and have developed strong communication, organisational, and problem-solving skills. I also have experience with record keeping, administrative tasks, and supporting a self-employed business through customer quotes, email communication, and day-to-day administration. I am reliable, eager to learn, and looking for an employer where I can continue to develop my skills and build a long-term career.

Business Support Assistant at Self-employed Painting Business (2026-01 – Present)

• Prepared and sent customer quotes
• Responded to customer email enquiries
• Took photos of completed projects for marketing purposes
• Updates social media and online business listings
• Supported day-to-day business administration
• Assisted with painting and on-site work when required

Multiple roles at Neti's Cafe (2025-07 – 2025-09)

• Social media management, including promoting products and responding to customer enquiries and pre-orders
• Food preparation and cooking
• Barista and front of house service
• Cash handling and customer service

Barista and front of house at Seed (2025-03 – 2025-08)

• Barista and front of house
• Stock takes and cash handling
• Customer service and cleaning duties

Multiple roles at Sweet Mother's Kitchen (2023-02 – 2025-03)

• Front of house, barista, bartender and waitress duties
• Stock control and cleaning
• Customer service and order processing

Multiple roles at STA Catering (2023-08 – 2024-04)

• Administration, cash handling and record keeping
• Business operations support
• Catering preparation and event support
• Customer communication and bookings

Support worker at Spectrum Care (2022-08 – 2023-09)

• Daily reporting and documentation
• Personal care and client support
• Medication administration
• Community support and outings

Multiple roles at Arabica Café (2022-04 – 2023-04)

• Front of house and barista
• Customer service
• Stock control
• Cash handling

Barista and front of house at Nish Café (2019-03 – 2021-11)

• Barista and front of house
• Customer service
• Ordering supplies

Multiple roles at Katharine Jermyn Hall – Compass Group (2018-05 – 2019-03)

• Front of house service
• Food preparation and baking
• Customer service and cleaning

Food service and waitressing at David Jones – Compass Group (2017-12 – 2018-05)

• Food service and waitressing
• Table service and customer assistance
• Cleaning and kitchen support

Cold Shelf Assistant at Pak'nSave (2016-04 – 2017-12)

• Stock replenishment and product presentation
• Customer service
• Maintaining a clean and organised work area

NCEA Level 1 & 2 – Newlands College (2015 – 2017)

Study and Career Preparation – Whitireia Polytechnic (2018-02 – 2018-05)

Administration and Technology – Open Polytech (2026-05)