Vheronica E

Ambitious young leader and youth volunteer with a strong background in teamwork, communication, daily organisation and problem-solving. Proactive and flexible in handling various tasks while assisting staff. Committed to helping others with an enthusiastic approach. Reliable and diligent team member with a high degree of accuracy and attention to detail.

Unit Leader at Girl Guiding New Zealand (2025-11 – Present)

Provided support for young girls to develop self-confidence, leadership and teamwork skills through a variety of fun, engaging activities. Ensured a safe, inclusive environment by working collaboratively with other leaders and responding to constructive feedback.

• Planned and organised weekly programmes to stay on track with group goals.
• Communicated clearly with parents regarding updates and any specific concerns.
• Maintained attendance records with accuracy and consistency.
• Followed instructions and safety guidelines in an organised manner.

Volunteer Retail Assistant at New Zealand Red Cross (2025-10 – Present)

Delivered customer service and practiced multi-tasking in a busy retail space, supporting customers while assisting with daily store operations.

• Greeted customers in person and by phone, answered questions, and responded to individual needs.
• Used precise cash-handling skills when processing transactions at the register.
• Worked with team members to display stock and keep the store tidy.
• Sorted donated items efficiently.
• Demonstrated effective problem-solving by calmly assessing customer situations and coordinating with store managers.

Youth Leader at The River Christian Church (2025-02 – Present)

Supervised youth programmes to ensure activities ran smoothly, while encouraging respectful interactions to build trustworthy, caring relationships within the community.

• Contributed ideas and suggestions during group discussions.
• Provided emotional support to young people, particularly in challenging situations.
• Gathered and arranged required equipment for activities.

Student Librarian at St. Mary's College (2017-02 – 2020-12)

My role consisted of supporting the daily running of the school library by helping students locate books and maintaining accurate organisation of resources.

• Checked books in and out of the library.
• Shelved returned items according to classification and maintained overall library appearance.
• Assisted staff and students with requests using strong assertive communication.

High School Certificate in Year 13 – Biology, Chemistry, Digital Technologies, Mathematics, English – Pakuranga College (2023)