Restaurant Manager - Pizza Queen Egypt - Egypt
(2018-03)
- Do daily floor supervision of the store to ensure that the operational standard on food and service are consistently followed
- Supervises Service crew to achieve store target and adjective
- Implements sales generating programs for the store to achieves Store sales target
- Monitors and evaluates the store sales performance
- Implements cost control system, control expenses to meet store budget
- Supervises the service crew's overall training progress and development on how to deliver quality and efficient service
- Conducts inventory of supplies or any other products for purposes of ordering or inventory variance monitoring
- Accomplishes operational reports and forms, insures the accuracy off all data used in the restaurant
Restaurant Manager - Tim Hortons Café & Restaurant - Saudi Arabia
(2015-02 - 2018-02)
- Insuring incoming staff complies with company policy
- Training staff to follow restaurant procedures (H&S, food safety)
- Marinating safety and food quality standard
- Supervising daily shift operation
- Ensuring all end of day cash outs are correctly completed
- Interacting with guests to get feedback on product quality and service level
- Controlling operation cost and identifying ways to cut cost to meet the P&L
Restaurant Manager - Americana - United Arab Emirates
(2012-12 - 2015-12)
- Insuring incoming staff complies with company policy
- Training staff to follow restaurant procedures (H&S, food safety)
- Marinating safety and food quality standard
- Supervising daily shift operation
- Ensuring all end of day cash outs are correctly completed
- Interacting with guests to get feedback on product quality and service level
- Controlling operation cost and identifying ways to cut cost to meet the P&L
Assistant Restaurant Manager - Americana - United Arab Emirates
(2009-11 - 2012-11)
- Keep detailed records of daily, weekly and monthly cost and revenue
- Manage the store vendors, contract and invoices
- Coordinate communications between front and back house staff
- Prepare the shift schedule
- Supervise the kitchen and provide assistance if needed
- Monitor compliance and safety hygiene regulations
- Process the payroll for all the restaurant staff
Restaurant Captain - Mediterranean Azur Hotel - Egypt
(2007-05 - 2009-10)
- Follow up all the daily operation
- Handling the food cost
- Make the action plan to achieve the target
- Trains all the waiters
- Attend the monthly meeting