Aya Shehab

Customer-focused and well-presented professional with a background in hospitality and media. Experienced in guest relations, teamwork, and high-pressure environments. Confident communicator with strong interpersonal skills, committed to delivering excellent service and ensuring passenger comfort and safety.

Catering Supervisor - Il Panino

(2025-06)

• Coordinate catering operations and ensure high-quality service delivery.
• Communicate with clients and supervise service teams under pressure.

Hostess - Al Zuwadeh Restaurant

(2025-02 - 2025-05)

• Welcomed guests and managed reservations in a fast-paced environment.
• Delivered excellent customer service and handled guest inquiries professionally.

Receptionist & Housekeeping Supervisor - Cherry Tales Hotel

(2024-01 - 2024-11)

• Managed front desk operations, guest relations, and reservations.
• Supervised housekeeping teams and ensured high service standards.
• Resolved guest complaints efficiently and professionally.

Founder & Manager - Sweeter Than Sugar

(2020-01)

• Managed customer relations, orders, and overall business operations.
• Developed strong communication and problem-solving skills.

Assistant Teacher (KG2) - Iman School

(2024-09 - 2025-02)

• Assisted in teaching English and Arabic to young students.
• Developed patience, communication, and adaptability skills. Managed classroom activities and student engagement.

Actress - TV Series & Media Productions

• Appeared in TV series including Nathrat Hob (2024) and Until Death Season 3 (2023).
• Collaborated with directors and production teams in professional environments.
• Demonstrated adaptability, teamwork, and the ability to perform under pressure.

BA - Radio & Television - AUL University (2020 - 2023)

Journalism Studies - Lebanese University (2021 - 2022)

Language Studies - British Council – Linguaphone

Lebanese Baccalaureate - Economics & Sociology - Al Allama Abdallah Al-Alayli High School (2019 - 2020)