Property Leasing Manager at Al Safwa Developments (2024-11 – Present)
- Handle tenant inquiries, concerns, and complaints in a timely and professional manner.
- Manage lease agreements, renewals, and negotiations to ensure compliance with lease terms and conditions to avoid legal disputes and ensure smooth tenancy experience for both parties.
- Coordinate maintenance and repair activities with the Facilities Management Team, ensuring timely completion and cost-effectiveness and in accordance to the safety and regulatory standards.
- Prepare and present regular reports to senior management on property performance, financial metrics, and key performance indicators.
- Collecting payments for rent periods and security deposits and issuing receipts accordingly
Property Leasing Manager at Deyaar Development P.J.S.C (2021-05 – 2024-09)
- Oversee the management of a portfolio of residential, commercial, and mixed-use developments.
- Handle tenant inquiries, concerns, and complaints in a timely and professional manner.
- Manage lease agreements, renewals, and negotiations to ensure compliance with lease terms and conditions to avoid legal disputes and ensure smooth tenancy experience for both parties.
- Initiate on a timely manner the rental cases due to bounced cheques and non-renewal/handover of lease with Legal Department, ensuring regular follow-ups and updates are done regularly within RERA regulations.
- Manage the collection of all the outstanding accounts receivables from tenants and inform Legal and Finance Department for closure.
- Conduct market research to stay updated on property values and rental rates.
- Set and adjust rental values based on the market trends and property performance.
- Manage tenants move-in and move-out with proper coordination and communication to the concerned departments.
- Ensure evictions are in-lined with the legal procedures, if necessary.
- Coordinate maintenance and repair activities with the Facilities Management Team, ensuring timely completion and cost-effectiveness and in accordance to the safety and regulatory standards.
- Prepare and present regular reports to senior management on property performance, financial metrics, and key performance indicators.
- Work to maintain positive tenant relations and address issues related to lease agreements, rent collection, and property maintenance.
- Coordinate with Leasing and Landlord Relations Team to know the vacant stock or inventory.
Property Manager at Al Rasikhoon Real Estate (2019-02 – 2021-04)
- Drafted lease contract and explained terms of lease and amounts to be paid to tenants.
- Implemented proper guidelines and procedures to maintain standards.
- Answered emergency, enquiries, booking and relevant contractors.
- Posted vacancies on company portals to attract potential tenants.
- Coordinated with maintenance team for required repairs.
- Vetted potential tenants by assessing bank statements, verifying identification.
- Handling complaints and demands of the tenants and working to remove the causes of the complaint and response to their requests within the legal and contractual obligations.
- Maintain positive tenant relations and address issues related to lease agreements, rent collection and property maintenance.
Leasing Executive at Al Wazir Real Estate (2016-10 – 2019-01)
- Conduct site visits with potential clients to the proposed outdoor area.
- Reconcile signed outdoor license agreement against system records.
- Monitor outdoor licensing payments are received on due dates.
- Conduct site visits to ensure client's compliance with rules & regulations.
- Carryout termination of licenses as per the department policy & procedure.
- Coordinate with property manager to issue lease contracts with accurate payment schedule and relevant terms & conditions to registered members in line with leasing processes.
- Execute timely renewal of leases in accordance with the approved pricing policy
- Ensure collection of payment rent, deposits and cheques
- Maintain accuracy of data entry into Salesforce for precise revenue reconciliation.
Sales & Leasing Executive at Al Gawhara Real Estate (2013-06 – 2016-05)
- Greet and communicate with prospective tenants and clients.
- Achieve sales goals and maintain a strong closing ratio.
- Understand clients needs and present suitable properties.
- Prepare and present leasing documents and sales agreements.
- Create and post advertisements for available properties or units.
- Stay up-to-date on market trends, competitor pricing, and local regulations
- Coordinate with landlords to issue lease contracts with accurate payment schedule and relevant terms & conditions to registered members in line with leasing processes.
- Execute timely renewal of leases in accordance with the approved pricing policy
- Ensure all paperwork is accurate and processed in compliance with regulations
- Maintain accuracy of data entry into Salesforce for precise revenue reconciliation.
Accountant at Al Gawhara Import & Export (2009-12 – 2013-06)
- Recording and reconciling transactions: Accurately record all financial transactions and reconcile accounts, including bank statements.
- Financial statement preparation: Prepare key financial reports, such as balance sheets and income statements, and ensure they comply with regulations.
- Budgeting and forecasting: Manage budgets, track spending, and create financial forecasts to help with future planning.
- Tax preparation: Prepare and file tax returns for individuals or organizations.
- Payroll management: Process payroll, including calculating wages, deductions, and ensuring compliance with tax regulations.
- Accounts payable and receivable: Manage payments to vendors and collect payments from customers.
- Liaising with stakeholders: Communicate with management, clients, and external parties like banks and suppliers.
- System management: Work with and update accounting software and systems.
