Hisham Osama

Experienced Community Pharmacist with 7+ years of experience in retail pharmacy operations, patient counseling, and OTC dispensing across Egypt and Oman. Skilled in sales monitoring and basic data analysis using Excel and Power BI to support inventory decisions and improve pharmacy performance. Known for strong patient communication, regulatory compliance, and customer service excellence.

Holding a valid Omani MOH Pharmacist License and currently seeking to contribute to a dynamic pharmacy team while leveraging data-driven insights to enhance business performance and patient satisfaction.

Community Pharmacist at Pharos Pharmacy (2024-10 – Present)

• Established pharmacy operations from the ground up, designing efficient workflows and policies.
• Managed end-to-end procurement and inventory, using data reports to optimize stock and minimize waste.
• Drove consistent sales growth through data-backed commercial strategies and expert patient counseling.
• Analyzed sales and inventory data to identify trends, optimize product mix, and enhance profitability.

Community Pharmacist at Al-Ain Pharmacy (2023-07 – 2024-09)

• Provided effective patient counseling and product recommendations.
• Assisted in inventory monitoring and stock management.
• Maintained high standards of pharmacy operations and service quality.

Pharmacist – Preventive Medicine & Epidemiology at Ministry of Health (2021-12 – 2023-05)

• Helped with preventive medicine programs and public health initiatives.
• Participated in infection control and safe injection practices.
• Assisted in healthcare data reporting and documentation.
• Ensured compliance with national healthcare protocols.

Community Pharmacist at CARE Pharmacies (2020-12 – 2021-12)

• Managed OTC dispensing and daily pharmacy workflow.
• Improved patient satisfaction through effective counseling.
• Supported inventory monitoring and stock organization.

Community Pharmacist at El Nawawy Pharmacies (2019-07 – 2020-11)

• Delivered high-quality patient care and medication counseling.
• Handled prescriptions and OTC sales in a high-volume setting.
• Aided the daily pharmacy operations and customer service.

Field Interviewer at IQVIA Market Research (2018-07 – 2018-08)

• Conducted healthcare market research and physician interviews.
• Ensured accurate healthcare data collection.

Bachelor of Pharmacy in Pharmacy – Al-Azhar University (2019)