Ibrahim Ibi
Call Center Agent | Customer Service
كفاءة
Muscatعضو منذ ١٦ أغسطس ٢٠٢٦
Fluent in Arabic, English, and French — spoken and conversationalStrong verbal communication and active listeningExperience interacting with international guests of diverse nationalitiesFast learner, adaptable to new systems and processesCalm and patient under pressure, problem-solving on the spotComfortable with high-volume, face-to-face and phone interactions
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أرسل عرض عمل مباشرة لهذا المرشح
Fluent in Arabic, English, and French — spoken and conversationalStrong verbal communication and active listeningExperience interacting with international guests of diverse nationalitiesFast learner, adaptable to new systems and processesCalm and patient under pressure, problem-solving on the spot
نبذة
Trilingual professional (Arabic, English, French) with almost three years of experience as a tour guide, engaging daily with guests from a wide range of nationalities and cultural backgrounds. Confident communicator, quick learner, and comfortable handling a high volume of face-to-face interactions under pressure. Seeking to bring strong customer-facing skills to a call center role.
الخبرة
Tour Guide (Boat Tours)
Approx. 3 years
- Guided guests from many different nationalities on boat tours, communicating clearly in Arabic, English, and French
- Built quick rapport with guests, answering questions and handling requests in real time
- Managed guest expectations and resolved on-the-spot issues to ensure a positive experience
- Worked consistently in a fast-paced, customer-facing environment
التعليم
High School Diploma
المهارات
Call Center AgentCustomer Service
