Jerine Jose

PMP-certified sales and operations professional with 7 years of B2B account management, revenue delivery, and cross-functional coordination across interior fit-out, industrial aftermarket, and financial services. Currently coordinating 93+ customer contracts generating ~OMR 61,000/month at FAHAM International, delivering end-to-end sales, procurement, and installation operations. Previously scaled distributor revenue from INR 24 Lakhs to INR 63.7 Lakhs/annum at SKF India while coordinating operations across 400+ accounts.

Delivered the firm's largest commercial fit-out project 23% under budget and 20 days ahead of schedule. Proven in account retention, pipeline management, vendor negotiation, and site coordination. Proficient in Salesforce CRM, QuickBooks, Power BI, MS Project, Jira, and Excel.

Sales & Operations Coordinator — Interior Fit-Out, Custom Joinery & Procurement - FAHAM International LLC - Muscat, Oman

(2025-11)

• Manage end-to-end sales and delivery operations for 93+ active customer contracts generating ~OMR 61,000/month across custom doors, wardrobes, and commercial interior fit-out; handle QuickBooks quoting, invoicing, payment verification, and installation scheduling within 70-day lead times; maintain 99% order accuracy.
• Delivered largest single contract (48 external + 69 internal doors) at OMR 31,600 against OMR 41,070 budget, capturing OMR 9,470 in verified savings through vendor renegotiation and alternative material sourcing; completed 20 days ahead of 70-day schedule with zero quality defects.
• Secured and executed 199 internal doors contract for 14 villas at OMR 21,604 against OMR 31,655 budget, capturing OMR 10,051 in verified savings; coordinated material procurement, factory production schedule, and site delivery sequence to finish 20 days early.
• Coordinate cross-functional teams (Admin, Factory Supervisor, Foreman, Installation) across 15+ concurrent commercial fit-out projects, ensuring 100% on-time material handover and zero billing disputes by proactively resolving operational blockers.
• Manage vendor relationships across 15+ suppliers; issue RFQs, evaluate proposals, negotiate pricing and payment terms, and monitor delivery performance to protect margins and ensure material availability.
• Act as primary commercial liaison for 72+ B2B accounts, resolving contract questions, delivery updates, and variation requests to prevent revenue leakage and maintain 100% customer satisfaction.
• Process all financial transactions and cost tracking through QuickBooks and MS Excel; generate weekly progress reports, budget summaries, and audit-ready documentation for management review.
• Represent FAHAM at IDF Oman, February 2026; engage prospective B2B clients and support business development initiatives for commercial fit-out contracts.

Regional Sales Officer — Bearings & Industrial Aftermarket - SKF India Limited - Kanyakumari & Tirunelveli Districts, India

(2021-10 - 2025-07)

• Scaled distributor revenue from INR 24 Lakhs to INR 63.7 Lakhs/annum through systematic retailer onboarding and mechanic network development; established 210+ active retailers and 472+ mechanic relationships from scratch, creating a sustainable demand pipeline.
• Led an 8-person cross-functional distributor team covering billing, order processing, inventory control, and collections; coordinated daily operations and resolved bottlenecks across two distributor accounts with zero escalated process failures over four-year tenure.
• Maintained ±5% forecast accuracy over 16 consecutive quarters through disciplined pipeline management in Salesforce CRM and Distributor Management System (DMS) across 400+ total accounts while achieving 94.7% quarterly target attainment.
• Managed order fulfillment cycle from purchase order receipt through warehouse dispatch and delivery confirmation; coordinated with logistics and inventory teams to resolve stock shortages and expedite urgent orders.
• Tracked payment collections and outstanding invoices across distributor network; prepared weekly receivables reports and followed up on overdue accounts to minimize bad debt exposure.
• Generated monthly sales reports, market intelligence summaries, and competitor pricing analysis for regional management; supported annual budget planning and promotional campaign execution.

Junior Accounts Officer — Branch Operations & Collections Coordination - Orange Retail Finance India Private Limited - Nagercoil, India

(2020-11 - 2021-06)

• Led a team of 10 across sales, collections, and branch operations under strict monthly financial closing cycles; coordinated daily workflows, payment verification, and documentation compliance with 100% transaction accuracy.
• Achieved 100% transaction accuracy with zero documentation exceptions; established audit-ready filing discipline across all branch records, loan documentation, and compliance reports.
• Processed customer applications, disbursement requests, and collection entries; reconciled daily cash positions and prepared branch financial reports for internal audits with zero compliance gaps.

Marketing Manager — Billing Software, Business Cards & Webpage Services - Best Info Tech Solution - Kanyakumari District, India

(2018-09 - 2020-10)

• Prospected and converted 25+ SME clients for billing software, business card solutions, and web services; managed full sales cycle from initial quotation through contract signing and implementation handover.
• Developed pricing strategies and marketing collateral; coordinated implementation teams to enforce delivery timelines, resolve scope gaps, and ensure client onboarding within agreed schedules.
• Increased sales revenue by 10% in first year through targeted promotional campaigns and referral network development.

B.E. - Mechanical Engineering - Maria College of Engineering and Technology (2018)