Clinics Coordinator & Radiology Technician at Health and Happiness Clinics (2023-11 – Present)
X-Ray Technician and Administrative/Coordination responsibilities including customer service, client relations, and marketing communications.
- Perform general diagnostic X-ray procedures referred from clinic doctors and outpatients, specializing in visa medical examinations (visa transfer, residency) and PDO pre-employment screenings per MOH standards.
- Operate fixed and mobile radiographic equipment while adhering to ALARA radiation safety principles.
- Prepare and explain procedures to patients, verify clinical history and physician orders, and position patients accurately to obtain optimal images while ensuring comfort and safety.
- Administer contrast media to enhance diagnostic image quality.
- Evaluate images for technical quality and accuracy before submitting to Radiologist for interpretation.
- Manage patient workflow between general radiology, visa, and PDO sections; maintain accurate records in RIS/PACS, and coordinate with departments for timely reporting.
- Perform equipment quality control checks and coordinate with maintenance engineers to ensure uninterrupted service; follow infection control protocols.
- Coordinate email communications with government entities and private companies.
- Manage contract preparation and follow-up with corporate partners.
- Follow up on all pending matters and tasks with government entities, private companies, and internal teams to ensure timely completion and resolution.
- Manage the clinic's software system and serve as primary liaison with the software company for technical support and updates.
- Serve as primary point of contact for client inquiries and communications.
- Address patient concerns and ensure high-quality customer service.
- Maintain professional relationships with clients and partners.
- Collaborate with marketing team on promotional materials and campaigns.
- Write and edit brochures, newsletters, and short news pieces for the clinic.
- Participate in photography sessions for marketing materials.
- Contribute to event organization and coordination.
- Serve as host/presenter for clinic events and special occasions.
MRI Technician at Al-Sham Medical Imaging Center (2012-04 – 2023-01)
- Explained the MRI procedure to patients and ensured compliance with all safety protocols.
- Properly positioned patients to obtain high-quality diagnostic images.
- Assisted with patient preparation, including removal of metal objects and, when necessary, insertion or removal of IV lines as per facility protocol.
- Operated MRI equipment and adjusted technical parameters to capture the required images.
- Monitored patients throughout the scan and maintained accurate patient records.
- Performed routine quality control checks on MRI equipment and reported any malfunctions.
- Ensured images met diagnostic quality standards for radiologist interpretation.
- Recognized normal anatomy, artifacts, and any obvious abnormalities in images.
CT & MDCT Technician at Al-Sham Medical Imaging Center (2010-04 – 2012-04)
- Operated both conventional CT and multidetector CT (MDCT) equipment to perform a wide range of diagnostic exams.
- Correctly positioned patients for targeted body areas, ensuring optimal image acquisition and patient comfort.
- Performed daily and regular warm-up sequences to extend X-ray tube life on both CT and MDCT scanners.
- Sterilized and maintained imaging equipment according to infection control and safety standards.
- Interpreted physicians' scan orders accurately to select appropriate MDCT protocols.
- Administered radiocontrast agents intravenously when needed to enhance tissue and organ visualization.
- Evaluated technical quality of CT and MDCT images, repeating scans when necessary to maintain diagnostic standards.
- Explained procedures to patients and provided reassurance, particularly during complex or contrast-enhanced scans.
X-Ray Technician at Al-Sham Medical Imaging Center (2009-12 – 2010-08)
- Completing the patients' intake process, taking patients' histories, and preparing and educating patients about the imaging procedure.
- Operate fixed and mobile radiographic equipment while adhering to ALARA radiation safety principles.
- Prepare and explain procedures to patients, verify clinical history and physician orders, and position patients accurately to obtain optimal images while ensuring comfort and safety.
- Administer contrast media to enhance diagnostic image quality.
- Evaluate images for technical quality and accuracy before submitting to Radiologist for interpretation.
- Maintain accurate records in RIS/PACS, and consulting with Radiologists to determine if other images need to be taken.
- Perform equipment quality control checks and coordinate with maintenance engineers to ensure uninterrupted service; follow infection control protocols.
Web Journalist (Part Time) at SEN SYRIA Website (2022-07 – 2023-02)
- Researched, wrote, and edited online news articles.
- Conducted interviews with public figures and experts.
- Edited and prepared written materials for publication.
- Covered local news and community developments.
- Conducted research to identify topics of interest to readers, such as new economics statics or economic trends.
- Transcribed interviews or other recordings in order to make them suitable for publication.
