Malek

High-performing Management Information Systems (MIS) professional with proven expertise in commercial operations, strategic sales management, and logistics execution. Skilled in leveraging business analytics, ERP systems, and data-driven decision-making to optimize procurement workflows, exceed KPI targets, and generate sustainable revenue growth.

Sales & Commercial Operations Manager at Muscat Commercial Solutions (2024-01 – Present)

• Directed daily commercial strategies and business operations, driving a 22% increase in quarterly sales revenue through structured target setting.
• Managed end-to-end procurement and vendor sourcing strategies, ensuring strict alignment between technical product specifications and quality benchmarks.
• Consistently surpassed monthly sales quotas (KPIs) by executing high-impact client negotiation and consultative selling techniques.
• Utilized CRM tools and sales data analytics to streamline pipeline management, boost customer retention, and improve satisfaction ratings.

Independent Business Owner / Entrepreneur at Commercial Trading Venture (2023-01 – 2024-12)

• Launched and operated an independent commercial enterprise, managing localized supply chain logistics, inventory metrics, and financial forecasting.
• Formulated and executed win-win vendor contracts, optimizing profit margins while establishing robust long-term B2B partnerships.
• Implemented risk mitigation and budget control measures, maintaining steady cash flow and sustainable business growth.

Tourism Operations Specialist at Muscat Tourism & Hospitality Services (2022-01 – 2023-12)

• Orchestrated complex travel itineraries and end-to-end logistics for international corporate and leisure groups.
• Led protocol and meet-and-greet reception operations, achieving an outstanding 95% + client satisfaction score.

Bachelor of Science in Management Information Systems (MIS) – Mazoon College (2022-01 – 2026-12)