Mohammed Fazmi

Dynamic and motivated professional who likes to overcome new challenges with over 5 years of experience in the corporate world and broaden my horizons in order to become a valuable asset to the organization.”

W O R K E X P E RI E N C E

CUSTOMER OPERATION EXECUTIVE

Fictaa Pvt Ltd

July 2015 - Jun 2017

DIGITAL MARKETING EXECUTIVE

Nowell Textile Pvt Ltd

Oct 2019 – Feb 2020

SENIOR SALES EXECUTIVE

Royal Lanka Agency Pvt Ltd

Jun 2018 - Jun 2019

Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery.

Colombo

• Assisting in the formulation of strategies to build a lasting digital connection with consumers. Planning and monitoring the ongoing company presence on social media. Launching optimized online advertisements to increase company and brand awareness.

Colombo

• sets annual sales goals for the company and works towards achieving them with the assistance of the Sales Manager & Sales Associates. Produce new revenue by researching and analysing potential prospects and sales options. · Develop relationships with prospects and recommend solutions to improve

CUSTOMER OPERATION EXECUTIVE

Fictaa Pvt Ltd

July 2015 - Jun 2017

DIGITAL MARKETING EXECUTIVE

Nowell Textile Pvt Ltd

Oct 2019 – Feb 2020

SENIOR SALES EXECUTIVE

Royal Lanka Agency Pvt Ltd

Jun 2018 - Jun 2019

Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery.

Colombo

• Assisting in the formulation of strategies to build a lasting digital connection with consumers. Planning and monitoring the ongoing company presence on social media. Launching optimized online advertisements to increase company and brand awareness.

Colombo

• sets annual sales goals for the company and works towards achieving them with the assistance of the Sales Manager & Sales Associates. Produce new revenue by researching and analysing potential prospects and sales options. · Develop relationships with prospects and recommend solutions to impr

2022

DIPLOMA IN DIGITAL MARKETING

Google Garage, Colombo

Reading in Diploma in Digital Marketing

2019

HOTEL MANAGEMENT

London College of Higher Studies, Colombo

Successfully completed the DIPLOMA in Hotel Management

2016

HIGH SCHOOL DIPLOMA

Hameed Al Hussaini College, Colombo

• started GCE Advance level on Commerce stream on 2013 and completed on