Mohammed Fazmi
Customer operation executive
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نبذة
Dynamic and motivated professional who likes to overcome new challenges with over 5 years of experience in the corporate world and broaden my horizons in order to become a valuable asset to the organization.”
W O R K E X P E RI E N C E
CUSTOMER OPERATION EXECUTIVE
Fictaa Pvt Ltd
July 2015 - Jun 2017
DIGITAL MARKETING EXECUTIVE
Nowell Textile Pvt Ltd
Oct 2019 – Feb 2020
SENIOR SALES EXECUTIVE
Royal Lanka Agency Pvt Ltd
Jun 2018 - Jun 2019
Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery.
Colombo
- Assisting in the formulation of strategies to build a lasting digital connection with consumers. Planning and monitoring the ongoing company presence on social media. Launching optimized online advertisements to increase company and brand awareness.
Colombo
- sets annual sales goals for the company and works towards achieving them with the assistance of the Sales Manager & Sales Associates. Produce new revenue by researching and analysing potential prospects and sales options. · Develop relationships with prospects and recommend solutions to improve
الخبرة
CUSTOMER OPERATION EXECUTIVE
Fictaa Pvt Ltd
July 2015 - Jun 2017
DIGITAL MARKETING EXECUTIVE
Nowell Textile Pvt Ltd
Oct 2019 – Feb 2020
SENIOR SALES EXECUTIVE
Royal Lanka Agency Pvt Ltd
Jun 2018 - Jun 2019
Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery.
Colombo
- Assisting in the formulation of strategies to build a lasting digital connection with consumers. Planning and monitoring the ongoing company presence on social media. Launching optimized online advertisements to increase company and brand awareness.
Colombo
- sets annual sales goals for the company and works towards achieving them with the assistance of the Sales Manager & Sales Associates. Produce new revenue by researching and analysing potential prospects and sales options. · Develop relationships with prospects and recommend solutions to impr
التعليم
2022
DIPLOMA IN DIGITAL MARKETING
Google Garage, Colombo
Reading in Diploma in Digital Marketing
2019
HOTEL MANAGEMENT
London College of Higher Studies, Colombo
Successfully completed the DIPLOMA in Hotel Management
2016
HIGH SCHOOL DIPLOMA
Hameed Al Hussaini College, Colombo
- started GCE Advance level on Commerce stream on 2013 and completed on
