Food and Beverage Supervisor
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Food and Beverage Supervisor with a warm and friendly demeanor always! Skilled at conflict resolution. Team builder who is acutely attentive to employees’ and guests’ needs. Punctual problem solver and avid multi-tasker.
Supervise F&B staff. Improve staff performance through training, attention to detail and empathetic problem-solving methods. Assist with the preparation of staff assessments. Resolve staff and guest conflicts in a professional courteous manner. Inventory and order business supplies. Responsible for guest billing and settling payment disputes.
October 2019–November 2020
Perform duties of supervisor and any other duties as assigned by the F&B Manager. Able to anticipate guest or operational needs. Assisting in staff scheduling and training. Preparing daily and monthly inventories. Checking store for proper supplies and ordering.
Crowne Plaza Jordan Dead Sea Hotel and Resort
February 2016- February 2019
Main responsibility is to answer guest calls for food and beverage order and other inquiries. Maintaining the outlet’s paperwork/records daily. Maintaining the proper outlet inventory daily and monthly. Assisting the Outlet Manager in daily operations
Pre-Opening Housekeeping Attendant
Crowne Plaza Jordan Dead Sea Hotel and Resort
February 2012- February 2016
PC Operations in Office Management
