Sunoop Stephen Sunoop S

Results-driven Operations Executive with over 5 years of experience in logistics, supply chain, and SAP-based operations. Skilled in import/export compliance, SEZ documentation, procurement, and vendor coordination. Proficient in SAP MM, SAP Ariba, and Power BI, with a strong track record of optimizing workflows, ensuring regulatory compliance, and supporting efficient global operations.

Known for analytical thinking, precision in documentation, and effective cross-functional collaboration to achieve business goals.

EXIM PARTNER - Syngene International Pvt. Lt - Bangalore, India

(2026-06)

• Managed domestic procurement SEZ documentation via ICEGATE, NSDL, and SEZ Online.
• Coordinated with SEZ authorities and Customs House Agents for shipment approvals and airport clearance processes.
• Maintained proper documentation, filing systems, and digital archival records for compliance and audit purposes.
• Shared shipment and procurement documents with Syngene employees for internal tracking.
• Ensured timely completion of outbound shipment documentation activities as per SLA requirements.
• Followed SEZ customs rules and regulations while handling documentation and compliance activities.
• Participated in training programs and continuously learned SEZ documentation processes and compliance procedures.

LOGISTICS EXECUTIVE - Wipro Ltd. - Bangalore, India

(2023-05 - 2026-03)

• Verify import/export documentation and ensure compliance with customs, SEZ, and regulatory requirements.
• Conduct stock verification, inventory tracking, and update material movement records in SAP.
• Validate Bill of Entry documentation and perform GRN/GRIN closures with accurate receiving and invoicing.
• Manage SEZ tax exemptions via NSDL/ICEGATE and verify zone-to-zone asset movements.
• Review vendor invoices, identify discrepancies, and coordinate corrective actions with finance/procurement teams.
• Handle inward and outward movement of materials, documentation flow, and goods tracking.
• Ensure accurate IT asset handover post-verification and record transactions in SAP Ariba.
• Maintain compliance records, audit documentation, and transaction logs as per organizational standards.

OPERATIONS EXECUTIVE - EbixCash Global Services Pvt. Ltd.

(2021-12 - 2022-11)

• Managed daily back-office operations and resolved process bottlenecks to improve workflow efficiency.
• Handled client support queries, addressed service issues, and ensured prompt resolution.
• Maintained and strengthened long-term client relationships through proactive communication.
• Coordinated inter-departmental activities to support seamless business operations.
• Tracked delivery packages, monitored dispatch status, and ensured timely service fulfillment.
• Updated operational records and reports to support data accuracy and process transparency.
• Collaborated with cross-functional teams to streamline service delivery performance.
• Provided administrative support to enhance productivity and operational continuity.

WAREHOUSE EXECUTIVE - Alert Security Solution

(2020-07 - 2021-08)

• Supervised end-to-end warehouse operations, including stock audits, inventory control, and material handling.
• Managed delivery dispatch processes and coordinated transportation logistics to ensure timely distribution.
• Led issue-resolution activities to address logistics delays, stock discrepancies, and operational concerns.
• Coordinated with vendors, transporters, and internal teams to streamline warehouse workflows.
• Ensured proper storage practices, adherence to safety standards, and compliance with organizational policies.

INTERNSHIP - AIWA Shipping & Logistics

(2025-07 - 2025-08)

• Completed an internship in the Clearing and Forwarding department at AIWA Shipping & Logistics.
• Assisted with port operations, customs clearance processes, and freight forwarding documentation.
• Gained exposure to shipping procedures and logistics coordination for UAE shipments.

TRAINING – GCC Back Office - Mithra Maritime & Logistics Services

• Received practical training in port operations, customs clearance, and freight forwarding formalities.
• Gained hands-on experience with EMIRSAL 2 declaration processing and shipping documentation.
• Supported customer coordination, order processing, and delivery follow-ups.
• Worked closely with senior staff to ensure smooth daily administrative and operational activities.
• Assisted with inter-office correspondence, contract documentation, and mail handling.

PG Diploma - International Logistics & Supply Chain Management - Mithra Institute of Management Studies, Trivandrum (2025-12)

Bachelor of Business Administration (BBA) - Logistics & Shipping - IPMS College of Aviation, Trivandrum, India (2020)

MBA - Oil & Gas Management - University of Petroleum and Energy Studies (2026 - 2028)