Abraham Tuñon
ENGLISH AND LAW STUDENT
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Sobre mí
I'm a hardworking customer service advisor with a desire to provide excellent customer service on a consistent basis. I've resolved over 100 customer issues in my current position by focusing on the customers' needs and the organization's reputation. I've managed customers' inquiries and complaints telephonically, face-to-face, and via email. My strong customer service and communication skills, combined with my work experience, make me an asset to any organization.
Experiencia
TECH SUPPORT AGENT at ALORICA PANAMA (2016 – 2017)
IT SERVICE DESK ANALYST at NTT DATA PANAMA (2019 – 2021)
IT SERVICE ANALYST at PRODAPT PANAMA (2021 – 2022)
CUSTOMER SERVICE REP at INSIGNIA RESOURCES (2022 – 2023)
IT ANALYST/TECH SUPPORT AGENT at DELL PANAMA (2023 – 2026)
Educación
SIXTH GRADE CERTIFICADE in PRIMARY SCHOOL – SAN GABRIEL DE LA DOLOROSA BILINGUAL SCHOOL
BACHELOR IN SCIENCES AND LETTERS in HIGH SCHOOL; FIRST CICLE OF HIGH SCHOOL; SECOND CICLE OF HISH SCHOOL – BELLA VISTA SCHOOL
DEGREE IN ENGLISH WITH EMPHASIS IN TRANSLATION AND TRADUCTION – LATINA UNIVERSITY
DEGREE IN LAW AND POLITICAL SCIENCES – INTER-AMERICAN UNIVERSITY OF PANAMA (UIP)
