Alberto Matamoros
Business Administration student with experience in administrative support, operations, customer service, event logistics, and cross-functional internships
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Business Administration student with experience in administrative support, operations, customer service, event logistics, and cross-functional internships. I have supported management teams, coordinated documentation and daily processes, worked in fast-paced service environments, and contributed to efficient business operations. Through internship rotations in Human Resources, Administration, Marketing & Sales, and Operations, I developed strong adaptability, organization, communication, and teamwork skills.
Bilingual in English and Spanish, with interest in opportunities related to business support, operations, commercial coordination, and marketing.
Experiencia
Peer Assistant to handicapped student - UAlbany - Albany, USA
(2024-08)
- Assist a student in a wheelchair by helping him around campus, including opening doors, carrying his books, and providing any other necessary support.
- Maintain communication and coordination with relevant university personnel when needed.
- Demonstrate reliability, empathy, organization, and strong interpersonal skills.
Event Staff - UAlbany - Albany, USA
(2023-08)
- Support the logistical organization of university events and sports activities.
- Assist with event setup, operational coordination, attendee flow, and maintaining order throughout events.
- Contribute to smooth event execution in fast-paced environments requiring teamwork and attention to detail.
Cross-Functional Intern - Desarrollos Informáticos DEINSA S.A. - Costa Rica
(2023-05 - 2026-01)
- Completed rotational internships in Human Resources, Administration, Marketing & Sales, and Operations within a digital solutions company.
- Supported administrative tasks, documentation, internal coordination, and information organization across multiple departments.
- Assisted with process support, day-to-day operations, and cross-functional business activities in a dynamic environment.
- Contributed to internal workflow organization and team support across different business areas.
Salesman - Psycho Bunny - Panama City, Panama
(2021-02 - 2021-07)
- Conducted in-person and online sales while maintaining client follow-up and updating Excel records with sales information.
- Supported customer communication and organized sales-related information for follow-up purposes.
Online Salesman - MD Group - Panama City, Panama
(2020-02 - 2020-10)
I sell medical insurance online to various families and provide customer service to my clients.
Sales Assistant - Hisense - Panama City, Panama
(2019-04 - 2019-09)
- Assisted a major sales specialist with daily tasks, including responding to customer emails, managing their schedule, and providing support in some sales.
Marketing & Customer Engagement Associate - PH Seco Herrerano - Panama City, Panama
(2019-02 - 2020-03)
- Participated in brand promotion and customer engagement activities within a high-volume hospitality environment.
- Supported sales specialists with customer service and administrative tasks, including responding to emails and customer inquiries.
Management Assistant - Advisor Company - Panama City, Panama
(2021-03 - 2021-04)
- Provided direct administrative and operational support to management.
- Coordinated schedules, documentation, internal communication, and day-to-day organizational tasks.
- Assisted in preparing reports, presentations, and client-related documentation.
- Contributed to organized and efficient internal operations.
Educación
Undergraduate - Business Administration with a Concentration in Marketing - University at Albany (2025-04)
High School Diploma - Arts & Science - The Oxford School (2019-11)
