Arian Macias

System Engineer with over 20 years of experience in technology project management, ERP/CRM implementation, communications, and process automation. Skilled in sales and leadership of commercial teams, with a proven track record of achieving USD 300,000 in annual sales. Recognized for being resourceful and creative in problem-solving, delivering effective solutions even with limited budgets.

Able to work consistently over long periods while maintaining high-quality results, with strong ability to design strategies based on root-cause analysis to ensure sustainable solutions. Experienced in software development, proficient in artificial intelligence tools (ChatGPT, Claude, among others), and knowledgeable in cryptocurrencies, blockchain, and digital markets.

Certified Scrum

Master and Lean Six Sigma Yellow Belt, with expertise in Agile and PMI methodologies.

General Manager / Founder at Portofino Ventas e Inversiones, S.A. (2014-01 – 2023-12)

• Founded and managed the company, overseeing hiring, procurement, sales, operations, and finance
• Achieved an average of USD 300,000 in annual sales over several years
• Led and trained sales teams, ensuring achievement of commercial goals
• Designed and executed digital marketing and social media strategies (Facebook, Instagram/Meta Ads, TikTok), boosting visibility and customer acquisition
• Negotiated with strategic suppliers and managed high-value commercial relationships

General Manager at Onixtar Group (2006-01 – 2019-12)

• Managed a software development and technology solutions company
• Designed and implemented banking and insurance solutions, as well as process automation projects
• Led multicultural teams across different time zones
• Applied PMI, CMMi, Agile, and Lean Six Sigma methodologies

Applications Officer / Project Manager at Banco Latinoamericano de Exportaciones (Bladex) (2001-01 – 2006-12)

• Managed IT projects (software, hardware, communications)
• Oversaw server administration, technology acquisition, and vendor management
• Participated in Disaster Recovery Plans (DRP) and Business Continuity Plans (BCP)
• Led CRM and workflow implementations

System Analyst Programmer at Bac International Bank (2001-01 – 2001-12)

• Developed internal applications for international banking operations

System Analyst Programmer at Information Technology Brokers (1999-01 – 2001-12)

• Designed and implemented workflow systems for corporate clients

Bachelor's Degree in Computer Systems Engineering – Universidad Santa María La Antigua (2001-12)