Cris Roca

Administrative with more than 15 years of experience in managing internal and external processes, optimizing resources and developing effective controls.

Experience in medium-sized business management and personnel management, as well as collaboration with different areas such as sales and customer service.

Administration at Comarch Panama Inc. (2015-02 – Present)

• Preparation of control reports such as expenses, budgets, among others.
• Support to subsidiaries in Mexico, Argentina, Peru, Chile and Colombia.
• Delivery of accounting records to the Accountant.
• Office maintenance control.
• Purchase of office supplies.
• Constant communication with the administrative headquarters in Poland.
• Creation of process manuals.
• Tax payment review.
• Other office functions.

Administration at Tecnoacceso (2009-01 – 2014-12)

• Administrative assistance to Management.
• Agenda monitoring and personnel supervision.
• Contract Compliance Review
• Other administrative tasks

Administrative Assistant at Panama Security Supplies (2008-01 – 2009-12)

Key results

• Organize training in the use of security devices managed by the company.
• Arrangements in the administration of expenses and resources.

Cablevisión Saltillo (México) (2005-01 – 2007-12)

Key results

• Analysis and modification of company processes.
• Adapt internal processes to the new operating system.
• Delivery of monthly results reports.
• Control of budget compliance within the different processes.
• Development of training workshops for the customer service system.
• Application of new promotions in the sales department that help obtain more customers.
• Increase in income of one of the branches.

Grupo Sportware (México) (2003-01 – 2004-12)

Key results

• Collaboration in reducing the portfolio of debtor clients.

Bachelor in Business Administration – Universidad Del Itsmo (2012)

Bachiller in Auxiliar de contador público – CBtis 36 (México)