Gadiel Chen

Motivated and responsible professional with strong customer service experience and advanced English proficiency (C2 / near-native level). Experienced working with international clients and tourists in professional environments, providing clear communication and excellent service. Known for reliability, honesty, and teamwork. Seeking an Activities Agent position at Buena Aventura Zoo where I can contribute strong interpersonal skills and a positive experience for visitors.

Executive Assistant at The Expat Mortgage Broker (2025-03 – 2026-03)

Provided administrative and operational support to company executives with focus on international client communication.

• Provided administrative and operational support to company executives
• Communicated with international clients and banks in English through calls and email
• Organized documents, schedules, and company records
• Assisted with coordination of meetings and operational tasks

Temporary Security Staff at Yuma (2021-01 – 2021-06)

Ensured safety and security of visitors and staff while providing guest assistance and directions.

• Ensured safety and security of visitors and staff
• Monitored facilities and maintained order in assigned areas
• Assisted guests with directions and information

Assistant at Galeo Services (2020-01 – 2021-01)

Provided operational and support assistance to staff while maintaining organization and efficiency.

• Assisted staff with operational and support tasks
• Maintained organization and efficiency in daily operations
• Worked collaboratively with team members to complete assignments

High School Diploma – Panama Coast International School