Gerald Blay

Gerald Blay - Canadian Citizen Married to a Panamenian- More than 30 years of experiance in Luxury and Priemium Hotel / Hospitality. I have experiance as Hotel Director, Genral manager and above property corporate level- I follow a people first philosophy and focus on customer experiance and mentoring Team members to reach KPIs and all company and departamental goals. I have achieved with my teams Forbs, 50 best, Michelin and 5 Diamond status for my hotels.

Very focused on resullts and growth of my team,

I am a hospitality executive with extensive international experience leading large, Full‑service and All‑inclusive hotels and corporate food and beverage platforms across Mexico, the Caribbean and Latin America. My background includes roles as Hotel Director / General Manager, Corporate Director of Food & Beverage / Culinary and Senior Area Director of F&B for Marriott’s CALA, as well as senior leadership positions with Playa Resorts, Hilton, Westin, Hard Rock and other groups.

I have consistently

• Improved guest satisfaction rankings and brand scores through clear standards, focused training and guest‑centric service culture.
• Obtained in Hotels 5 Diamond, 50 Best and Michelin levels.
• Designed and implemented F&B concepts and programs that increased non‑package auxiliary revenue and strengthened brand positioning.
• Optimized food and beverage costs while lifting quality, resulting in stronger GOP and owner returns.
• Led multi‑disciplinary teams of 500+ associates in complex resort environments.

If there is an opportunity to discuss how my profile might align with your current or future needs, I would greatly appreciate a brief conversation.

Kind regards,

Collage : AutoCad Mexico , Teaching Trade - Culinary Algonquin collage, Chef George Brown Collage Toronto, Meat Higiene Gov Canada Guelph Univercity, Retail Meat cutting George Brown Collage Toronto.