Jason Burich

HR Strategy & PMO Leader with 10+ years of experience leading regional and global HR transformation initiatives across LATAM and North America. Proven track record translating strategic HR priorities into scalable programs through governance, project management, stakeholder engagement, KPI reporting, and change management. Experienced partnering with senior leadership to deliver organizational transformation, operational excellence, and employee-focused initiatives across multiple regions.

PMO Assistant Manager – HR Operations at Estée Lauder Companies (2022-07 – Present)

• Lead regional and global HR strategic initiatives across LATAM, North America, and EMEA, translating business priorities into structured HR programs and measurable outcomes.
• Drive program governance through roadmap development, milestone planning, risk management, dependency tracking, and executive reporting across multiple concurrent initiatives.
• Partner with HR Leadership, Payroll, Technology, Legal, and external vendors to align cross-functional teams and successfully execute strategic HR priorities.
• Lead enterprise HR transformation initiatives including Digital I-9 modernization, visa governance, employee compliance, and HR process standardization.
• Develop executive dashboards and KPI reporting through Power BI, providing visibility into operational performance, compliance, and strategic program progress.
• Lead end-to-end project delivery from discovery and solution design through UAT, change management, communications, deployment, and adoption.
• Establish governance frameworks that improve consistency, scalability, compliance, and employee experience across regional HR operations.
• Facilitate executive steering meetings, stakeholder alignment, and decision-making across regional and global HR initiatives.

Onboarding Supervisor – HR Operations at Estée Lauder Companies (2019-01 – 2022-06)

• Led a team of HR Service Representatives supporting North America onboarding operations while driving performance across service, quality, and operational KPIs.
• Partnered with Talent Acquisition, HR Business Partners, and hiring managers to optimize onboarding strategy and employee experience.
• Designed and delivered coaching programs that improved capability, productivity, and service quality.
• Served as SME for US & Canada background screening programs while managing vendor relationships and regulatory compliance.
• Led process optimization, automation initiatives, reporting frameworks, and operational improvements that increased efficiency and service delivery.
• Managed workforce planning, workload prioritization, and resource allocation based on operational analytics.
• Supported system implementations and process standardization initiatives across HR Operations.

Data Quality Senior Analyst – HR Operations at Estée Lauder Companies (2018-01 – 2018-12)

• Led HR data governance initiatives to improve workforce data integrity across enterprise HR systems.
• Built executive dashboards and workforce analytics supporting strategic HR decision-making.
• Identified data quality trends and implemented governance improvements that increased operational accuracy and reporting reliability.

Procurement Analyst at Caterpillar (2014 – 2018)

• Managed sourcing, vendor negotiations, and procurement strategy, ensuring cost efficiency and operational continuity.
• Analyzed spend data and supplier performance to support strategic decision-making.
• Led supplier negotiations and contract management, improving cost and service levels.
• Conducted audits of HR processes including payroll, W2/W9, deductions, and terminations to ensure compliance and accuracy.
• Identified process gaps and implemented corrective actions to improve quality and reduce errors.
• Partnered with operations teams to standardize procedures and strengthen internal controls.
• Produced QA reports and insights to support continuous improvement initiatives.

QA Analyst – HR Operations at Caterpillar (2010 – 2014)

• Conducted audits of HR processes including payroll, W2/W9, deductions, and terminations to ensure compliance and accuracy.
• Identified process gaps and implemented corrective actions to improve quality and reduce errors.
• Partnered with operations teams to standardize procedures and strengthen internal controls.
• Produced QA reports and insights to support continuous improvement initiatives.

Representative – HR Operations at Caterpillar (2007 – 2010)

• Processed end-to-end HR transactions including payroll inputs, W2/W9 documentation, benefits deductions, and employee terminations.
• Ensured compliance with policies and legal requirements across HR processes.
• Supported employees and managers with HR inquiries and issue resolution.
• Maintained accurate employee records and documentation.

Bachelor of International Business in International Business – UIP